Luxury Maui Pool Server – Guest Experience & Tips

Four Seasons Hotels Ltd; Hawaii; On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Hourly rate plus tips

Medical benefits

Paid time off

Training and development

Employee travel program

Complimentary dry cleaning for staff

Complimentary meals

Job summary

Four Seasons Maui is seeking a Pool Server to delight guests with knowledge of our food and beverage menu and to provide seamless service at the poolside experience.

The role requires carrying trays, handling payments, and maintaining an organized workspace while anticipating guest needs in a luxury resort environment on Maui. Training and development opportunities accompany a comprehensive benefits package.

Qualifications

• Minimum three months of employment in related position with Four Seasons or other organizations.
• Ability to carry and balance a tray.
• Ability to accurately process cash and credit card transactions.
• Interact with guests and maintain a well-organized workspace.
• Hawaii Food Handler’s Card
• Maui Liquor Card
• Tuberculosis Clearance

Responsibilities

• Describe the selection of food & beverage menu items to guests by offering vivid descriptions of origin, taste, and preparation methods; communicate guest orders to the kitchen using the hotel’s POS system; coordinate food timings; check completed orders with guest order; transport items to the guest table.
• Prepare and maintain table preparation and cleanliness. Ensure guest has everything they need and nothing they don’t.
• Anticipate guest needs, ascertain satisfaction, inputting detailed information into the reservations system, set up guests’ seats pool side with towels and umbrella, water service, remove linen or trash, and respond to guest concerns and requests.

Skills

Tray balancing

Cash handling

Guest interaction

Attention to detail

Education

Hawaii Food Handler’s Card

Maui Liquor Card

Tuberculosis Clearance

Job description

Four Seasons Maui is seeking a Pool Server to delight guests with knowledge of our food and beverage menu and to provide seamless service at the poolside experience.

The role requires carrying trays, handling payments, and maintaining an organized workspace while anticipating guest needs in a luxury resort environment on Maui. Training and development opportunities accompany a comprehensive benefits package.