Pool Attendant - Full time

Four Seasons Hotels and Resorts; Hawaii; On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Medical, Dental, Life Insurance

Paid time off

Career development

Employee Travel Program

Uniform dry cleaning

Job summary

Four Seasons Maui invites you to join our guest-centric team at an oceanfront resort. You will welcome guests poolside, provide water, towels, and seating assistance, and ensure a seamless, aloha-filled experience.

We're seeking a friendly, detail-oriented individual with six months to one year of customer service experience, Hawaii Food Handler’s Card, and TB clearance. Competitive pay, excellent benefits, and career growth await.

Qualifications

• Six months to one year of customer service experience in a related role.
• Customer service oriented with attention to detail and ability to stay organized.
• Hawaii Food Handler’s Card.
• Tuberculosis Clearance.

Responsibilities

• Welcome guests to poolside services and assist with seating.
• Provide water, towels, and assistance with seating arrangements; log guest information as needed.
• Anticipate guest needs, assist with umbrellas and amenities, and respond to concerns promptly.
• Breakdown and clean pool areas and transport supplies as required.

Skills

Customer service

Attention to detail

Professionalism

Communication skills

Teamwork

Education

Hawaii Food Handler’s Card

TB clearance

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Experience elevated luxury at Maui’s most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.

About the role

Welcome and orient guests to poolside services.Provide guests with water, amenity service (cool towels, refreshments, sunscreen, etc.), towels andassistancewith seating arrangements at the pool and surrounding areas. Respond to all interactions in an efficient,courteousand professional manner to achievemaximumcustomer satisfaction.

What you will do

• Welcome guests, providing pool orientation and explanation of services,assistguestsfindingadequateseating, settingguest’schairsupwith ample towelsand entering detailedguestinformationintoreservations system.Bringingguests water and ice once seated.

• Lifting pushingcarryingsuppliesand orlinentransport items to the guestin a timely manner.

• Anticipate guest needs,assistwith umbrellas,ascertainsatisfaction,removal of linen,or any trash items,cleaning of guest area after departure,offer suggestions, and respond urgently and appropriately to guest concerns and requests.

• Breakdown, clean and set-up of tables,towel huts, andpoolareas.Bringingtowel bins to and fromlaundry.

What you bring

• Customer service experience required by position is from sixmonths to one full year of employment in the related position with Four Seasons or other organizations.

• Customer service oriented, attention to detail, ability tomaintainan organized workspace,maintainprofessionalism and composure in a high-paced, high-volume environment.

• Hawaii Food Handler’s Card

• Tuberculosis Clearance

What we offer

• Competitive salary & wages
• Comprehensive benefits package (Including Medical, Dental, Life Insurance, 401(k), Roth,etc)
• Paid time off including Vacation, Sick time, Live Well Day, Community Care Day
• Excellent Training and Development opportunities
• Learning & Development Subsidy
• Many career opportunities within the hotel and to other Four Seasons
• Employee Travel Program
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meal and Paid Meal Break
• Hourly Rate: $24.40

Schedule & Hours

• Full time
• The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need.

Be part of a cohesive team with opportunities to build a successful career with global potential.

Learn more about what it is like to work at Four Seasons – visit us:

fourseasons.com/careers

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

https://www.fourseasons.com/maui/landing-pages/property/careers.html

Four Seasons is an Equal Opportunity, Affiantive Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf