Pool Attendant - Full time

Four Seasons; Hawaii; On-site; USD 21,600 - 26,400; Full time

Benefits offered by this job

Competitive salary & wages

Comprehensive benefits package

Paid time off

Employee Travel Program

Complimentary Employee Meal

Job summary

Four Seasons in Hawaii is seeking a customer service-oriented individual to join their team as a poolside service staff. The role involves welcoming guests, providing amenities, and ensuring a high level of guest satisfaction. Candidates should have related experience and be comfortable in a fast-paced environment.

This full-time position includes a competitive salary of $24.40 per hour and a comprehensive benefits package. Join Four Seasons to help deliver exceptional guest experiences!

Qualifications

• Experience of six months to one year in a related customer service position.
• Ability to maintain a professional atmosphere in a fast-paced environment.
• Hawaii Food Handler’s Card and Tuberculosis Clearance.

Responsibilities

• Welcome guests and provide poolside orientation and amenity service.
• Assist with seating arrangements and bring water to guests.
• Maintain cleanliness of guest areas and respond to guest requests.

Skills

Customer service experience

Attention to detail

Organizational skills

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location

Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.

About The Role

Welcome and orient guests to poolside services. Provide guests with water, amenity service (cool towels, refreshments, sunscreen, etc.), towels and assistance with seating arrangements at the pool and surrounding areas. Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction.

What You Will Do

• Welcome guests, providing pool orientation and explanation of services, assist guests finding adequate seating, setting guest's chairs up with ample towels and entering detailed guest information into reservations system. Bringing guests water and ice once seated.
• Lifting, pushing, carrying supplies and/or linen transport items to the guest in a timely manner.
• Anticipate guest needs, assist with umbrellas, ascertain satisfaction, removal of linen, or any trash items, cleaning of guest area after departure, offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Breakdown, clean and set-up of tables, towel huts, and pool areas. Bringing towel bins to and from laundry.

What You Bring

• Customer service experience required by position is from six months to one full year of employment in the related position with Four Seasons or other organizations.
• Customer service oriented, attention to detail, ability to maintain an organized workspace, maintain professionalism and composure in a high-paced, high-volume environment.
• Hawaii Food Handler’s Card
• Tuberculosis Clearance

What We Offer

• Competitive salary & wages
• Comprehensive benefits package (Including Medical, Dental, Life Insurance, 401(k), Roth, etc)
• Paid time off including Vacation, Sick time, Live Well Day, Community Care Day
• Excellent Training and Development opportunities
• Learning & Development Subsidy
• Many career opportunities within the hotel and to other Four Seasons
• Employee Travel Program
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meal and Paid Meal Break
• Hourly Rate: $24.40

Schedule & Hours

• Full time
• The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need.

Be part of a cohesive team with opportunities to build a successful career with global potential.

Learn more about what it is like to work at Four Seasons – visit us: https://fourseasons.com/careers https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.facebook.com/FourSeasonsJobs https://twitter.com/FourSeasonsJobs https://www.fourseasons.com/maui/landing-pages/property/careers.html

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the \u2018EEOC is The Law\u2019 Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf