Pool Attendant - Casual

Four Seasons; Hawaii; On-site; USD 31,000 - 45,000; Full time

Benefits offered by this job

Training & development

Career opportunities

Dry cleaning for employee uniforms

Employee meals

Job summary

Four Seasons Maui is seeking a Pool Attendant to welcome guests, provide pool orientation, assist with seating, towels, and amenities, and respond to requests with courteous, efficient service. This role, within the Administrative & General Division and reporting to the Pool & Beach Management Team, requires valid US work authorization and standard health checks; physical activity is expected.

The position offers training, professional development, and advancement within Four Seasons, with a

Qualifications

• Six months to one year of customer service experience.
• Customer service oriented with attention to detail and ability to stay organized in a high‑pace environment.
• Hawaii Food Handler’s Card and TB clearance are required.

Responsibilities

• Greet guests, provide pool orientation, and assist with seating and amenities.
• Deliver water, towels, and refreshments and manage guest information in reservations system.
• Maintain cleanliness and assist with supplies, respond promptly to guest needs.

Skills

Customer service

Attention to detail

Organization

Professionalism

Tools

Hawaii Food Handler’s Card

Tuberculosis Clearance

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.

Pool Attendant

Welcome and orient guests to poolside services. Provide guests with water, amenity service (cool towels, refreshments, sunscreen, etc.), towels and assistance with seating arrangements at the pool and surrounding areas. Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction. This role is part of the Administrative & General Division, reporting to the Pool & Beach Management Team. Candidates must have valid authorization to work in the United States at the time of application.

What You Will Do

• Welcome guests, providing pool orientation and explanation of services, assist guests finding adequate seating, setting guest's chairs up with ample towels and entering detailed guest information into reservations system. Bringing guests water and ice once seated.


• Lifting pushing carrying supplies and or linen transport items to the guest in a timely manner.


• Anticipate guest needs, assist with umbrellas, ascertain satisfaction, removal of linen, or any trash items, cleaning of guest area after departure, offer suggestions, and respond urgently and appropriately to guest concerns and requests.

What You Will Bring

• Customer service experience required by position is from six months to one full year of employment in the related position with Four Seasons or other organizations.


• Customer service oriented, attention to detail, ability to maintain an organized workspace, maintain professionalism and composure in a high-paced, high-volume environment.


• Hawaii Food Handler’s Card


• Tuberculosis Clearance

What To Expect

• Casual schedule based on operational needs, including evenings, weekends, and public holidays


• This is a physically active role.

What We Offer You

• Hourly Rate: $27.70


• Excellent Training and Development opportunities


• Many career opportunities within the hotel and to other Four Seasons


• Complimentary Dry Cleaning for Employee Uniforms


• Complimentary Employee Meal and Paid Meal Break

Be part of a cohesive team with opportunities to build a successful career with global potential.

Four Seasons is an Equal Opportunity, Aff…? Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal