Pool Attendant

MOSS CREEK OWNERS ASSOCIATION, INC; Hilton Head Island (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Pool Attendant to ensure the safety and cleanliness of the swimming pool area. In this role, you will monitor guests, enforce pool rules, and provide exceptional customer service while maintaining a welcoming environment. Your responsibilities will include performing basic maintenance tasks, addressing guest concerns, and participating in safety training. This position offers a unique opportunity to work outdoors in a vibrant setting, contributing to the enjoyment and safety of all pool patrons. If you have a passion for service and a strong ability to swim, this could be the perfect role for you!

Qualifications

• Ability to swim and perform CPR or first aid as needed.
• Strong interpersonal and critical thinking skills are essential.

Responsibilities

• Monitor pool area for safety and cleanliness, ensuring guest comfort.
• Participate in safety programs and provide superior customer service.
• Perform basic maintenance tasks and manage poolside furniture.

Skills

Interpersonal Skills

Critical Thinking

Swimming Ability

Multi-tasking

Education

High School Diploma or Equivalent

Tools

Basic Computer Skills

Job description

A pool attendant is responsible for maintaining the cleanliness and safety of a swimming pool area by enforcing pool rules, monitoring patrons, providing customer service, and performing basic maintenance tasks like cleaning pool decks, checking water chemistry, and ensuring proper equipment usage, all while prioritizing the safety of swimmers and upholding a positive guest experience; this often includes tasks like managing poolside furniture, and addressing any issues or concerns that may arise.

ESSENTIAL RESPONSIBILITIES

• Monitor and ensure the overall comfort of members and guests
• Provide a warm greeting upon arrival and deliver consistent and superior service
• Participate in pool safety programs, training, and documentation to ensure the overall safety of guests in the pool area
• Complete opening and closing duties while maintaining the appearance of the pool deck throughout the shift
• Use critical thinking to resolve guest concerns and follow up to ensure the guest’s satisfaction
• Identify and report in a timely manner any inconsistencies, hazards, injuries, and/or processes that could negatively affect pool operations
• Provide CPR or first aid as needed, following all emergency protocols
• Perform other job-related duties as assigned

SUPERVISORY RESPONSIBILITIES

The Pool Attendant has no supervisory responsibilities.

OTHER SKILLS AND ABILITIES

Strong interpersonal skills and the ability to use proper judgment and multi-tasking abilities to meet the demands of a demanding membership are necessary. The Pool Attendant must also be able to swim in case of emergency situations.

QUALIFICATIONS

An individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION AND/OR EXPERIENCE

High school or equivalent education. Experience working with children.

LANGUAGE SKILLS

The Swimming Instructor must be able to speak, read, write, and understand English fluently.

COMPUTER SKILLS

Minimal computer skills are needed.

MATHEMATICAL SKILLS

Basic math skills are needed.

REASONING ABILITY

The Pool Attendant must be able to solve problems within his/her scope and reason with children in this role.

CERTIFICATES, LICENSES, REGISTRATIONS

None

PHYSICAL DEMANDS

The Pool Attendant must be able to stand and walk for long periods of time. S/he must be able to swim and work outside in hot weather.

WORK ENVIRONMENT

This position requires exposure to sun and excessive heat. There is moderate exposure to noise. The work week includes morning to dusk, weekend, and holiday hours.