Pool and Beach Gate Attendant

Ebsco Subscription Services España SL; Alys Beach (FL); On-site; Full time

Job summary

Alys Beach is looking for a Pool and Beach Gate Attendant responsible for managing guest access to amenities while providing exceptional service. The role includes greeting guests, checking credentials, and maintaining a friendly atmosphere. Full medical benefits start on day one, along with a sign-on bonus.

Benefits

Full medical benefits on day one

$1,000 sign on bonus

Qualifications

• Excellent verbal and written communication skills.
• Ability to work a flexible schedule including weekends and holidays.

Responsibilities

• Greet and welcome owners and guests in accordance with service standards.
• Check credentials to ensure authorized access to amenities.
• Assist patrons with access to towels and coordinate with security.

Skills

Communication

Customer Service

Education

High school diploma or GED

Tools

Jonas

Maestro

Job description

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A TOWN WHERE EVERY DETAIL, FROM VISION TO EXECUTION, MAKES LUXURY SEEM SIMPLE.

Alys Beach is a master-planned 158-acre beach community in active development that includes luxurious private dining, recreation and retail amenities and experiences, vacation rentals and several signature annual events. With our purpose driven by excellence in accountability, commitment, integrity, passion, respect and unity, our employees are the foundation behind the beauty and design of Alys Beach.

Alys Beach offers an industry leading compensation plan, medical/dental/vision benefit plans beginning on day one; including life insurance and other ancillary benefits, profit sharing and employee perks.

Job Summary

Alys Beach is seeking a Pool and Beach Gate Attendant who will be responsible for guest and homeowner access to Alys Beach amenities. This position will implement and maintain a service philosophy that adheres to the Alys Beach brand. Starting pay is $18.00. Full medical benefits on day one; $1,000 sign on bonus.

Job Responsibilities

• Greet and welcome owners and guests in accordance with the Alys Beach service standards
• Provide physical presence at Guest Services Office, Caliza pool, Beach Club and Beach access points to prevent unauthorized access, always maintaining a friendly, efficient and courteous manner
• Check credentials using Jonas computer system to ensure pool & beach patrons are authorized guests or owners
• Answer owner and guest inquiries about services, facilities, restaurants, transportation, entertainment, hours of operation, etc.
• Establish and maintain good communication and team work with fellow employees and other departments within Alys Beach
• Cross-train to learn all Guest Service Functions to offer the highest level of Guest Service.
• Adhere to all service standards for department
• Participate in and support Resort and company efforts toward sustainability and environmental initiatives as part of the company program
• Assist patrons with access to towels if needed
• Assist with housekeeping in the absence of attendant if needed
• Coordinate with Alys Beach Security for removal of unauthorized/disruptive persons from pool or beach area

Job Requirements

• High school diploma or GED

Essential Job Functions

• May require lifting of up to 30 pounds
• Ability to perform basic math functions
• Excellent verbal and written communication skills
• Ability to work a flexible schedule including weekends and holidays
• Ability to work outside in all weather conditions
• Ability to stand for long periods of time
• Ability to walk on uneven and wet surfaces, climb stairs, ladders, ramps, etc.
• Remaining even tempered in stressful situations

Preferred Skills

• Experience in a luxury resort environment
• Experience in customer service positions
• Knowledge of Alys Beach and local area
• Knowledge of Jonas & Maestro computer systems

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.