Recreation Experience Attendant Seasonal

Omni Hotels & Resorts; Florida; On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a Recreation Experience Attendant for a seasonal role at a luxurious resort in Florida. This position offers a unique opportunity to engage with guests, providing exceptional service at the pool and beach. Responsibilities include managing rentals, ensuring guest satisfaction, and maintaining a clean environment. Ideal candidates are friendly, motivated, and passionate about creating memorable experiences. Join a dynamic team that values respect and empowerment, and be part of a culture that prioritizes guest enjoyment and teamwork.

Qualifications

• Ability to lift up to 50 pounds and work in various weather conditions.
• Experience in providing excellent customer service in recreational settings.

Responsibilities

• Assist guests with pool and beach services while ensuring a clean environment.
• Manage reservations and provide enthusiastic customer service to enhance guest experience.

Skills

Customer Service

Communication

Teamwork

Education

High School Diploma

Tools

ResortSuite

Xola

Outlook

Basic Tools

Job description

Recreation Experience Attendant | Seasonal

At Omni Amelia Island Resort & Spa, guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, a full-service spa, diverse dining options, and family-friendly activities.

Associates at Omni Amelia Island Resort & Spa enjoy a dynamic work environment, comprehensive training and mentoring, and pride in working for a company known for exceptional service. We foster a culture of respect, gratitude, and empowerment. If you are friendly, motivated, and passionate about serving others, Omni Amelia Island Resort & Spa could be your ideal workplace.

Job Description

To provide a unique experience by offering a variety of services including beach service, pool service, poolside activities, and holiday events.

Responsibilities

• Assist guests at the pool and beach by providing property information, directions, rental equipment, and escorting them while delivering enthusiastic customer service.
• Make reservations for pool and beach rentals, including cabanas, loungers, and beach chairs.
• Manage the reservation process from start to finish, including guest interaction, inputting reservations into Xola, setting up rentals, obtaining signatures, and processing payments in ResortSuite.
• Ensure guests have clean towels during service hours, and clear used towels, plates, and cups.
• Assist with routine cleaning of the pool and equipment, including sweeping, trash removal, towel organization, and inventory management.
• Participate in monthly team meetings, such as the All Together Get Together.
• Handle opening and closing procedures of recreation facilities, including setup, breakdown, and maintaining a clean environment.
• Maintain clear communication with team members, management, and guests.
• Uphold Omni's culture and engage with guests through family activities, holiday events, and group recreation programming.

Hotel Specific Essential Functions:

• Assist in all other recreation department tasks as needed.
• Greet and assist guests with questions or reservations.
• Participate actively in guest safety assurance.
• Work scheduled holiday programs.
• Enhance guest experience through engaging interactions.

Qualifications

Tools and Equipment:

Computer programs including ResortSuite, Xola, Outlook; basic tools; drills; augers; shovels; surfboards; paddleboards; beach carts; towel bins.

• Exposure to outdoor weather conditions.
• Ability to work in hot and cold temperatures.
• Work locations include pool and beach areas, storage, and guest spaces.

Physical Job Requirements:

• Lift up to 50 pounds.
• Stoop, stand, push, pull, and walk or stand for extended periods.

Omni Hotels & Resorts is an equal opportunity employer. For more information, see the EEOC poster and OFCCP policy statements. For application assistance, contact [e-mail].

About the Company

Omni Hotels and Resorts offers authentic guest experiences at 60 luxury hotels and resorts across North America, aligning with the Global Hotel Alliance to provide worldwide luxury experiences.