Polished Auto Service Advisor — Customer Experience Leader

Allen Honda; United States; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

401(k)

Paid vacation

Disability insurance

Training and development

Advancement opportunities

Job summary

Allen Honda in College Station, TX seeks a Service Advisor who can lead the customer experience from first contact to final handshake, beyond just writing repair orders. You will be the main point of contact in the service drive, presenting trusted recommendations with clarity and credibility.

We value polished professionals with strong communication, organization, and a true customer-first mindset. If you thrive in a fast-paced setting, enjoy building relationships, and are eager to grow with a

Qualifications

• Polished, professional presence with strong interpersonal skills.
• Outstanding communication to build confidence and trust.
• Strong organizational ability and attention to detail.
• Customer-first mindset and sense of urgency.
• Ability to manage multiple priorities without sacrificing service.
• Team-oriented attitude and willingness to learn.
• Valid driver's license and clean driving record.

Responsibilities

• Serve as the primary point of contact for customers in the service drive.
• Deliver a confident, professional, and welcoming experience throughout the service process.
• Accurately document customer concerns and prepare detailed repair orders.
• Communicate recommended services, repair needs, warranty information, and timelines clearly.
• Coordinate with technicians and service personnel to maintain efficiency and workflow.
• Keep customers informed with timely updates and follow-through.
• Uphold high standards for customer satisfaction, retention, and service performance.

Skills

Interpersonal skills

Communication

Organization

Customer-centric

Prioritization

Team player

Driver's license

Job description

Allen Honda in College Station, TX seeks a Service Advisor who can lead the customer experience from first contact to final handshake, beyond just writing repair orders. You will be the main point of contact in the service drive, presenting trusted recommendations with clarity and credibility.

We value polished professionals with strong communication, organization, and a true customer-first mindset. If you thrive in a fast-paced setting, enjoy building relationships, and are eager to grow with a