Automotive Front Desk & Customer Experience Specialist

Allen Honda; College Station (TX); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

401(K) Plan

Medical Plan

Dental Plan

Vision Plan

Paid Vacation

Paid Holidays

Promote from within

Opportunities for advancement

Job summary

Allen Honda in College Station, Texas, is expanding its Service Department team. This full-time role requires Monday–Friday 8:00 AM–5:00 PM, with some Saturdays 8:00 AM–3:00 PM.

You will answer phones, greet prospects, direct customers, and support scheduling while collaborating with sales and internal teams to ensure a smooth customer experience. The ideal candidate exhibits strong listening and communication skills, punctuality, a professional appearance, and a readiness to grow within the

Qualifications

• Excellent listening/communication skills and a positive personality.
• Punctual with ability to adapt to schedule changes.
• Professional appearance and eagerness to improve.

Responsibilities

• Answer dealership group phones, greet and receive prospects and customers.
• Direct customers to the correct department and notify the appropriate person.
• Work cooperatively with sales and internal teams.
• Communicate with callers and visitors in a professional, friendly manner.
• Type memos, correspondence, reports and other documents.
• Assist in scheduling and confirming sales appointments.
• Other duties as assigned.

Skills

Phone etiquette

Customer service

Professional communication

Schedule coordination

Job description

Allen Honda in College Station, Texas, is expanding its Service Department team. This full-time role requires Monday–Friday 8:00 AM–5:00 PM, with some Saturdays 8:00 AM–3:00 PM.

You will answer phones, greet prospects, direct customers, and support scheduling while collaborating with sales and internal teams to ensure a smooth customer experience. The ideal candidate exhibits strong listening and communication skills, punctuality, a professional appearance, and a readiness to grow within the