Automotive Service Advisor

Allen Honda; United States; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

401(k)

Paid vacation

Disability insurance

Training and development

Advancement opportunities

Job summary

Allen Honda in College Station, TX seeks a Service Advisor who can lead the customer experience from first contact to final handshake, beyond just writing repair orders. You will be the main point of contact in the service drive, presenting trusted recommendations with clarity and credibility.

We value polished professionals with strong communication, organization, and a true customer-first mindset. If you thrive in a fast-paced setting, enjoy building relationships, and are eager to grow with a

Qualifications

• Polished, professional presence with strong interpersonal skills.
• Outstanding communication to build confidence and trust.
• Strong organizational ability and attention to detail.
• Customer-first mindset and sense of urgency.
• Ability to manage multiple priorities without sacrificing service.
• Team-oriented attitude and willingness to learn.
• Valid driver's license and clean driving record.

Responsibilities

• Serve as the primary point of contact for customers in the service drive.
• Deliver a confident, professional, and welcoming experience throughout the service process.
• Accurately document customer concerns and prepare detailed repair orders.
• Communicate recommended services, repair needs, warranty information, and timelines clearly.
• Coordinate with technicians and service personnel to maintain efficiency and workflow.
• Keep customers informed with timely updates and follow-through.
• Uphold high standards for customer satisfaction, retention, and service performance.

Skills

Interpersonal skills

Communication

Organization

Customer-centric

Prioritization

Team player

Driver's license

Job description

Service Advisor
Allen Honda | College Station, Texas

Exceptional service begins with exceptional people.

Allen Honda is seeking a high-caliber Service Advisor who understands that this role is about far more than writing repair orders. It is about building trust, leading the customer experience, and representing the dealership with professionalism from the first conversation to the final handshake. We are looking for someone who is polished, organized, customer-focused, and motivated to perform at a high level in a fast-paced environment.

As a family-owned and operated dealership serving the Bryan-College Station community since 1954, Allen Honda has built its reputation on long-term relationships, strong values, and a genuine commitment to customer care. We offer the stability of an established business, the energy of a growing service department, and a team culture where character, accountability, and the willingness to learn all matter.

Why Allen Honda

At Allen Honda, customer service is not a slogan. It is a standard. We believe the right people create the right culture, and we are intentional about building a team that takes pride in its work and in the way it serves others. This is an opportunity for someone who wants to grow within a respected organization, contribute to a strong service team, and build a career in an environment that is professional, rewarding, and unlike any other dealership.

Key Responsibilities

• Serve as the primary point of contact for customers in the service drive
• Deliver a confident, professional, and welcoming experience throughout the service process
• Accurately document customer concerns and prepare detailed repair orders
• Communicate recommended services, repair needs, warranty information, and timelines with clarity and credibility
• Coordinate closely with technicians and service personnel to maintain efficiency and workflow
• Keep customers informed with timely updates and thoughtful follow-through
• Help uphold high standards for customer satisfaction, retention, and overall service performance

What Were Looking For

• A polished, professional presence and strong interpersonal skills
• Outstanding communication skills with the ability to build confidence and trust
• Strong organizational ability and attention to detail
• A customer-first mindset and a sense of urgency
• The ability to manage multiple priorities without sacrificing service quality
• A team-oriented attitude, strong character, and a desire to grow
• Valid drivers license and clean driving record

Benefits

• Competitive pay
• Medical, dental, and vision coverage
• 401(k)
• Paid vacation
• Short- and long-term disability
• Ongoing training and development
• Advancement opportunities

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.