Policy Technician

Flying S Title and Escrow; Town of Montana (WI); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) match

Paid holidays

Flexible time off

Wellness program

Employee assistance

Job summary

Flying S Title & Escrow, a subsidiary of Title Financial Corporation, seeks a Policy Technician to issue title insurance policies and related services in Hamilton, MT. The role requires understanding state practices, accurate policy issuance, and timely customer service.

Ideal candidates will have strong communication, detail orientation, and the ability to meet deadlines. Office familiarity and a valid driver’s license with background check are required. Competitive benefits are offered.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent required.
• Valid driver’s license with the ability to pass an MVR and background check.
• Previous experience in an office environment preferred.

Responsibilities

• Maintain daily production records and prepare reports.
• Issue title insurance policies with accuracy and efficiency.
• Ensure customer satisfaction through timely handling of policies.
• Communicate with employees and customers by phone, in person, or via correspondence.
• Adhere to all company policies and standards, including attendance.

Skills

Strong communication

Customer service

Detail oriented

Time management

Problem solving

Adaptability

Computer literacy

Office software proficiency

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

Job Description

Job Description

Flying S Title & Escrow is a subsidiary of Title Financial Corporation. We seek a Policy Technician to join our team in Hamilton, MT. TFC is a family-owned company providing Title and Escrow Services since 1905. We pride ourselves on taking great people and growing and developing them with employees who have spent their entire careers with us!

If you want to work for a company where Everyone Counts, is committed to doing the Right Thing, Takes the Smart Risk, believes Attitude is Everything, and Everyone has the Opportunity to make a Difference, then keep reading.

The ideal team member:

• Strong verbal and written communication skills.
• Excellent interpersonal and customer service abilities.
• High attention to detail and strong organizational skills.
• Effective time management with the ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and adapt in a fast-paced environment.
• Proficient in computer use, including Microsoft Office Suite or related software, and the ability to learn new software.
• Ability to operate a personal or company vehicle for errands or training.
• Previous experience in an office, Title, Escrow, or Banking is a plus!

About the position:

The Policy Technician produces issuance of title insurance policies and related services for the department. This position is responsible for knowing the practices of each state, county, and underwriter within the affiliated group of offices.

Job Duties Include:

• Maintain a solid understanding of the practices and laws governing each State, County, and Underwriter.
• Apply specific knowledge and technical skills through extensive experience in issuing title insurance policies, ranging from low to high complexity.
• Maintain daily production records and prepare reports using the information.
• Ensure customer satisfaction through effective and timely handling of policies and resolution of customer requirements.
• Communicate with company employees and customers by phone, in person, or through correspondence.
• Support corporate core values, purpose, goals, and culture.
• Adhere to all company policies and standards, including the expectation of prompt, predictable, and regular attendance.
• React to change positively and productively, including as a result of the expansion of job responsibilities and expectations.
• Perform other job duties as required.

Education and Experience:

• Must be at least 18 years of age.
• High school diploma or equivalent required.
• Valid driver’s license with the ability to pass an MVR and background check.
• Previous experience in an office environment preferred.

Physical Requirements:

• Prolonged periods of sitting and working on a computer.
• Must be able to lift up to 15 pounds occasionally.

We offer:

Competitive benefits plan including medical, dental, and vision for company employees with a contribution toward a spouse or dependent coverage. In addition, we offer a 401(k) with a competitive discretionary match, discount on closing fees, advance paycheck access, and voluntary benefits, including accident, hospital, and pet insurance plans! New employees accrue up to three weeks of Flexible Time Off and are eligible for 11 paid holidays from day one of employment. We offer volunteer time off to give back to our local communities. We also offer a company-provided employee assistance program, Short-Term Disability, Basic Life Insurance, and a wellness program at no cost to employees.

Flying S Title & Escrow is an equal opportunity employer. Applicants offered a position must be able to pass a pre-employment background and MVR check.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job description is not designed to cover a comprehensive listing of activities, duties, and responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.