Policy Service Associate — Flexible Hours & Growth

State Farm Agent; Bloomsburg (Columbia County); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Bloomsburg, PA is looking for a Customer Service Representative to join the team. This role emphasizes generating exceptional customer experiences to support insurance agency growth. You will assist with policy updates, process claims, and handle customer inquiries while working in a supportive team environment.

The position offers a competitive salary with benefits including health insurance, paid time off, and training. Candidates should have strong communication skills and attention to detail. Join us in helping people manage their insurance needs.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Detail-oriented with the ability to multitask effectively.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

State Farm Agent in Bloomsburg, PA is looking for a Customer Service Representative to join the team. This role emphasizes generating exceptional customer experiences to support insurance agency growth. You will assist with policy updates, process claims, and handle customer inquiries while working in a supportive team environment.

The position offers a competitive salary with benefits including health insurance, paid time off, and training. Candidates should have strong communication skills and attention to detail. Join us in helping people manage their insurance needs.