Policy Search Associate

Chubb European Group Ltd.; Richmond (IN); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Chubb European Group Ltd. is seeking a Policy Search Associate for an onsite role in Richmond, IN. You will effectively and accurately execute policy document requests from multiple Chubb entities and support the team with data gathering and reporting.

The role emphasizes timely service, accuracy, and professional interaction with customers and legal counsel as needed. Training and opportunities to improve processes are provided.

Responsabilidades

• Meet department standards for time service and quality
• Prioritize assigned requests according to process guidelines
• Analyze request for clarity, completeness, and accuracy; reaching out to the customer as required
• Perform the appropriate research steps and document results as per procedures
• Perform document copying, policy assembly, and quality reviews as required
• Be available to provide accurate and honest testimony relative to the policy search in the event of a deposition
• Evaluate processes for improvement opportunities
• Work with legal counsel
• Keep procedures up to date
• Accurately record/gather data to compile reports as needed
• Assist with/perform other duties within the team as needed
• Interact with team members and customers in a respectful and professional manner

Descripción del empleo

The Policy Search Associate is an onsite position responsible for effectively and accurately executing policy document requests submitted by various Chubb entities, including, but not limited to, Brandywine Claims and Reinsurance; Legal, and North American Claims.

The responsibilities will include, but not be limited to:

• Meet department standards for time service and quality
• Prioritize assigned requests according to process guidelines
• Analyze request for clarity, completeness, and accuracy; reaching out to the customer as required
• Perform the appropriate research steps and document results as per procedures
• Perform document copying, policy assembly, and quality reviews as required
• Be available to provide accurate and honest testimony relative to the policy search in the event of a deposition
• Evaluate processes for improvement opportunities
• Work with legal counsel
• Keep procedures up to date
• Accurately record/gather data to compile reports as needed
• Assist with/perform other duties within the team as needed
• Interact with team members and customers in a respectful and professional manner