Policy Rating Technician

Concord Group Insurance; Bedford (NH); On-site; USD 42,000 - 60,000; Full time

Job summary

Concord Insurance Group is seeking a Policy Rating Technician to process insurance applications, renewals, endorsements, cancellations, audits, binders and related materials under supervision. The role requires precise data entry and adherence to procedures while supporting agency and department communications.

Ideal candidates will have a high school education or equivalent, 6–12 months of office experience, and the ability to operate calculators and CRT terminals, with strong mathematical and

Qualifications

• High school education or its equivalent is preferred.
• Six months to one year of office experience in a related field.
• Ability to operate calculators and CRT terminals.
• Strong mathematical, penmanship and communication skills.

Responsibilities

• Rates and/or codes new business, renewals, endorsements, cancellations and performs other policyholder service functions.
• Enters business on CRT accurately.
• Maintains policy files in proper order.
• Communicates by phone or letter with agents and company departments.
• Interprets and applies verbal/written instructions, manuals and rates.
• Prepares requests for reports from information or service bureaus.
• Assists with other duties within the department or elsewhere on request.

Skills

Mathematical skills

Penmanship

Ability to reason

Education

High school diploma or equivalent

Tools

CRT terminals

Calculators

Job description

A career at Concord Insurance Group is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

The Policy Rating Technician position consists of the processing of applications of insurance, renewals, endorsements, cancellations, audits, binders and related material following specific procedures and guidelines under general supervision.

Responsibilities

• Rates and/or codes new business, renewals, endorsements, cancellations and performs other policyholder service functions.
• Accurately enters business on CRT.
• Maintains policy files in proper order.
• May communicate by phone or letter with agents and company departments.
• Interprets and applies verbal and/or written instructions, manuals and rates.
• May prepare requests for reports from information or service bureau.
• Assists with other duties as assigned within the department or elsewhere on request.

Requirements

• A high school education or its equivalent is preferred.
• Six months to one-years’ office experience in related field.
• Ability to operate calculators and CRT terminals.
• Mathematical skills, good penmanship, ability to reason, communicate, cooperate and get along with others.

Benefits

At The Concord Group, we’re proud to offer a comprehensive benefits package designed to support the wellbeing of our associates. This includes medical, vision, dental, life insurance, disability insurance, and a generous paid time off program for vacation, personal, sick time, and holiday pay. Additional benefits include parental leave, adoption assistance, fertility treatment assistance, a competitive 401(k) plan with company match, gym member/fitness class reimbursement, and additional resources and programs that encourage professional growth and overall wellness.

Why Concord Group Insurance

Since 1928, The Concord Group has been protecting families and small businesses across New England with trusted, personal insurance solutions. The Concord Group is a member of The Auto Owners Group of Companies and is recognized as a leading insurance provider through the independent agency system. Rated A+ (Superior) by AM Best, the company is represented by more than 550 of the best local independent agents throughout Maine, Massachusetts, New Hampshire, and Vermont.

At Concord Group, we believe in more than just insurance, we believe in our people. Our associates thrive in a supportive, collaborative workplace where community involvement, professional growth, and shared values drives everything we do.

Starting your career with The Concord Group means joining a team that values people first and gives you the opportunity to grow, give back, and make a lasting difference in the lives of those we serve.

Compensation

We are dedicated to fair and competitive total compensation package that supports the wellbeing and success of our associates. In addition to this, we offer other components like bonus opportunities.

Equal Employment Opportunity

The Concord Group is an equal opportunity employer and hires, transfers, and promotes based on ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state, or local law.

The Concord Group participates in E-Verify.