Policy Production Processor I

C1400 Stewart Title Guaranty Company - United States; South Carolina; Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance and wellness options

Paid time off

401(k) with company match

Employee stock purchase program

Employee discounts

Job summary

Stewart is seeking a detail-oriented professional to provide nationwide title services and support real estate transactions with exceptional customer service and proactive communication.

You will process policy packages, handle clerical tasks, and assist in departmental workflows under supervision, contributing to a reliable and efficient service experience.

Qualifications

• Customer service experience or aptitude with a focus on client satisfaction.
• Strong communication and interpersonal skills for internal and external customers.
• Willingness to follow defined procedures and support team processes.

Responsibilities

• Process policy packages to determine requirements for policy production.
• Perform centralized clerical processing of policies and deliver to customers/underwriters.
• Support departmental processes and assist with daily tasks under supervision.
• Follow defined procedures to complete tasks and resolve straightforward issues.
• Communicate with internal/external clients and team members as needed.
• Act as an individual contributor with limited autonomy under supervision.
• Perform other duties as assigned by management.

Skills

Customer service

Proactive communication

Education

High school diploma

Bachelor’s degree preferred

Job description

At Stewart, we believe great companies are built by great people. That’s why we’re committed to creating an environment where talented professionals can do their best work, grow their careers and make a meaningful impact. Our commitment to our people and workplace continues to earn national recognition. Stewart has been named one of Forbes America’s Best Large Employers 2026, a 2026 Real Estate Top Workplaces winner, and one of Forbes America’s Best Employers for Women for the third consecutive year. When you join Stewart, you’re joining a company that invests in your success. We provide opportunities to develop your skills, expand your expertise and take ownership of your career journey. Because when our people grow, Stewart grows. Our focus is on smart, sustainable growth – bringing together exceptional talent, investing in the tools and resources our teams need to succeed, and creating a workplace where people want to build their careers. We are committed to fostering an inclusive work environment that reflects the customers and communities we serve, where different experiences, perspectives and ideas are valued. You’ll be empowered to bring your unique experiences, passion and skills to your work and help our company and the communities we serve continue to evolve and improve. Together, we’re working toward an ambitious vision: to be the premier title and real estate services company. Stewart is a global real estate services company providing title insurance, settlement, underwriting and lender services through our family of companies.

To learn more about Stewart and the opportunities ahead, visit stewart.com/about. More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle

Job Description

Job Summary

Provides Nationwide title services. Responsible for supporting real estate transactions by providing a high level of customer service and proactive communication to both internal and external customers related to title services.

Job Responsibilities

• Responsible for processing policy packages to determine if all requirements have been met to produce the policy/endorsement requested
• Performs centralized clerical processing of policies including duties such as typing policies, reviewing policies for compliance and claim prevention, delivering policies to customer and transmitting policies to underwriter(s)
• Performs a wide range of support functions to assist in departmental processes
• Follows clearly defined procedures to complete daily tasks and responsibilities
• Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
• Uses basic communication skills to address internal and/or external clients and/or team members
• Individual contributor working under direct supervision with little autonomy
• Performs all other duties as assigned by management

Education

High school diploma required; Bachelor’s preferred

Experience

Typically requires 0-2 years of related work experience

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at [e-mail].

Benefits

• competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs
• paid time off
• 401(k) with company match
• employee stock purchase program
• employee discounts

Stewart is on a journey to become the premier title services company. We offer personalized service, industry expertise and customized solutions for virtually any type of real estate transaction and are a leading global real estate services provider. At our core, we help make property ownership around the world possible. In doing that, we take every step to foster meaningful relationships through our ingenuity and efforts and are dedicated to going above and beyond to provide the best experience for employees and customers alike. To do so, we know we must sustainably serve our employees, shareholders, customers and our communities at large. That’s why we are committed to creating an inclusive workplace that fosters a deep sense of pride, passion, respect and belonging, while lessening our impact on the environment and providing transparency around the way we do business.