Policy & Procedures Analyst — Remote, Part-Time

Selene Finance LP; Jacksonville (FL); Remote; USD 34,000 - 48,000; Part time

Benefits offered by this job

Paid Time Off

Medical, Dental & Vision

Flexible Spending Account

Health Savings Account

Matching 401(k) Plan

Paid Holidays

Job summary

Selene Finance LP is seeking a P&P Analyst to support policy and procedure governance for mortgage servicing. This remote, part-time role focuses on developing, reviewing, and maintaining documentation across servicing functions.

The ideal candidate has a bachelor's degree and 5+ years in mortgage servicing or related areas, with strong written communication and the ability to drive cross-functional initiatives in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent work experience.
• 5+ years of mortgage servicing, operations, compliance, risk, quality assurance, policy/procedure development, or operational governance.
• Experience supporting regulated financial services processes, including change control, documentation governance, controls, review/approval workflows, or procedure management.
• Strong written communication skills with the ability to translate servicing processes and requirements into clear, user-friendly documentation.
• Ability to manage priorities, coordinate cross-functional input, and meet deadlines in a fast-paced environment.

Responsibilities

• Lead the development, review, revision, and maintenance of servicing policies, procedures, and process documentation across mortgage servicing functions.
• Assess documentation, processes, and controls to identify gaps, regulatory impacts, and opportunities to strengthen governance and execution.
• Serve as a subject matter expert for policy and procedure governance, documentation standards, and approval workflows.
• Lead cross-functional discussions to resolve documentation gaps and align procedural changes.
• Translate business, regulatory, investor, and audit-driven changes into executable policy and procedure updates.
• Monitor document inventory, review cycles, aging items, and SLA performance; escalate risks or delays as needed.
• Prepare executive-level reporting on documentation readiness, governance adherence, change implementation, and audit/exam preparedness.
• Provide guidance and support to less experienced documentation contributors.

Skills

Strong written communication

Priority management

Analytical thinking

Cross-functional collaboration

Education

Bachelor's degree in Business Administration, Operations, Communications, or related field

Tools

Microsoft Word

Microsoft Excel

PolicyTech

SharePoint

Job description

Selene Finance LP is seeking a P&P Analyst to support policy and procedure governance for mortgage servicing. This remote, part-time role focuses on developing, reviewing, and maintaining documentation across servicing functions.

The ideal candidate has a bachelor's degree and 5+ years in mortgage servicing or related areas, with strong written communication and the ability to drive cross-functional initiatives in a fast-paced environment.