Policy & Customer Experience Specialist

The Juris Agency; West Jordan (UT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Life Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Netflix

Audible

Gym Membership

Job summary

Riley Taylor Agency in West Jordan, Utah, is seeking a proactive Customer Service Specialist to join a goal-driven team. You will assist customers with policy upgrades, write new policies, and handle calls, emails, and texts with professionalism.

Training is provided: 30 days of hands-on guidance plus 30 days of goal-crushing support. If licensed, you’ll help navigate licensing; otherwise, we’ll help you obtain it. Mon-Fri schedule and growth opportunities included.

Qualifications

• Excellent written and verbal communication.
• Detail-oriented and highly organized.
• Able to juggle multiple tasks with composure.
• Smart decision-making and professional conduct.
• Microsoft Office proficiency and license in Utah property & casualty insurance.

Responsibilities

• Talk to customers to understand and upgrade their policies.
• Write new policies with confidence and care.
• Manage calls, emails, and texts efficiently.
• Work independently while contributing to a supportive team.

Skills

Communication

Organization

Multitasking

Decision making

Education

Utah Property & Casualty Insurance License (Life Insurance a bonus!)

Tools

Microsoft Office

Job description

Riley Taylor Agency in West Jordan, Utah, is seeking a proactive Customer Service Specialist to join a goal-driven team. You will assist customers with policy upgrades, write new policies, and handle calls, emails, and texts with professionalism.

Training is provided: 30 days of hands-on guidance plus 30 days of goal-crushing support. If licensed, you’ll help navigate licensing; otherwise, we’ll help you obtain it. Mon-Fri schedule and growth opportunities included.