Policy Admin Specialist – Remote Support & Contracts

Symetra Financial Corporation; Farmington, Northern (CT, KY); Hybrid; USD 64,127,000 - 106,938,000; Full time

Benefits offered by this job

401(k) plan

Remote work option

Paid time away

Company match

Job summary

Symetra Financial Corporation is seeking a Policy Admin Representative to support new business and contract administration for Workforce Benefits and Medical Stop Loss. You will set up contracts, coordinate renewals, and serve internal and external partners with a focus on accuracy and timely service.

The role also includes training teammates and contributing to process improvements. The position offers flexible full-time or hybrid telecommuting arrangements and a comprehensive benefits package,

Qualifications

• You enjoy data entry and emphasize accuracy in your work.
• You thrive when collaborating and sharing knowledge with others.
• You stay flexible and focused when priorities shift.
• You are curious and eager to grow your knowledge in the role.
• You take accountability and use good judgment to solve problems.

Responsibilities

• Set up systems and create, issue, or amend contracts and related documents.
• Coordinate renewals and in-force contract updates with brokers and teams.
• Review documentation, resolve gaps, and meet service-level agreements.
• Provide support to policyholders, brokers, sales teams, and underwriters.
• Train teammates and act as SME for assigned functions.

Skills

Data entry

Accuracy

Team collaboration

Adaptability

Learning mindset

Accountability

Job description

Symetra Financial Corporation is seeking a Policy Admin Representative to support new business and contract administration for Workforce Benefits and Medical Stop Loss. You will set up contracts, coordinate renewals, and serve internal and external partners with a focus on accuracy and timely service.

The role also includes training teammates and contributing to process improvements. The position offers flexible full-time or hybrid telecommuting arrangements and a comprehensive benefits package,