Police Telecommunicator

University of Texas MD Anderson Cancer Center; Houston (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

The University of Texas MD Anderson Cancer Center is seeking a Police Telecommunicator to handle non-emergency calls, monitor security systems, and perform essential documentation. This full-time role requires strong communication skills and a high school diploma, making it suitable for candidates with a relevant background. The job is located onsite in Houston, Texas, and offers competitive salary benefits.

Benefits

Referral Bonus Available

Relocation Assistance Available

Qualifications

• Requires a high school diploma or equivalent.
• One year of relevant experience is necessary.
• Completion of the Public Safety Telecommunication (PST) Test is required.

Responsibilities

• Answer non-emergency calls for police and technical support services.
• Monitor CCTV for security needs and initiate appropriate responses.
• Document police communication and coordinate operational duties.

Skills

Multitasking

Communication

Professionalism

Education

High school diploma or equivalent

Tools

Computer Aided Dispatch (CAD) system

Closed-circuit television (CCTV)

Job description

The University of Texas MD Anderson Cancer Center in Houston is one of the world's most respected centers focused on cancer patient care, research, education, and prevention. It was named the nation's No. 1 hospital for cancer care in U.S. News & World Report's 2021-2022 rankings. It is one of the nation's original three comprehensive cancer centers designated by the National Cancer Institute.

The primary function of a Police Telecommunicator is to answer non-emergency and administrative telephone lines, enter information into a Computer Aided Dispatch (CAD) system, and process non-emergency and routine requests for police, security, and technical support services. The Police Telecommunicator also monitors closed-circuit television (CCTV) during special events and for security-related activities, and performs multiple tasks concurrently, while working in a fast-paced environment and maintaining a professional and positive demeanor.

Phone Calls Answers non-emergency telephone calls for police, security, and technical support events and services. Enters information concerning calls for technical support and security related patrol activity into a Computer Aided Dispatch (CAD) system to be forwarded to the appropriate police dispatch station for assignment. Forwards calls received in the Police Communications Center to the appropriate office of the UTPD.

Monitoring CCTV Monitors CCTV for situations indicating a need for a law enforcement or security response, and forwards the information to the appropriate police dispatch station to initiate a proper response.

Police Communication Documentation Composes and distributes shift and found property logs, and performs other police communication center paperwork.

Other Duties as Assigned Other duties to include, but not limited to, emergency recall and/or may be required to remain onsite or work extended hours during man-made or natural disasters and unusual occurrences on campus. Local or long distance travel may be required for training or other business purposes occasionally. May be required to work rotating shift assignments on day, evening, and nights with varying days off and on holidays. Subject to emergency recall during man-made or natural disasters and unusual occurrences on campus.

Education Required: High school diploma or equivalent.

Experience Required: One year of relevant work experience.

Must Successfully complete the Public Safety Telecommunication (PST) Test obtained from the International Personnel Management Association and administered by the Police Department.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

Additional Information

• Requisition ID: 174213
• Employment Status: Full-Time
• Employee Status: Regular
• Work Week: Varied
• Minimum Salary: US Dollar (USD) 40,000
• Midpoint Salary: US Dollar (USD) 46,000
• Maximum Salary : US Dollar (USD) 52,000
• FLSA: non-exempt and eligible for overtime pay
• Fund Type: Hard
• Work Location: Onsite
• Pivotal Position: Yes
• Referral Bonus Available?: Yes
• Relocation Assistance Available?: Yes
• Science Jobs: No

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