Police Services Officer Trainee

City of Glendale, CA; Glendale (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Vacation leave

Medical, dental, vision insurance

Long-term disability insurance

Job summary

City of Glendale, CA is seeking a Police Services Officer Trainee in a full-time, unclassified, at-will role. Training leads to progressively responsible tasks in Parking/Traffic Enforcement and Investigative Services. The position reports to Police Services Supervisors and offers a comprehensive benefit package.

Open examination, with a background check and Livescan fingerprinting. Work involves rotating shifts, overtime, and potential travel within the department.

Qualifications

• Education: High School diploma or equivalent is required.
• Experience: Experience working in a public safety agency is desirable.
• Transportation: Valid Class C California Driver’s License is required.

Responsibilities

• Provide exceptional customer service to all employees, customers, vendors and other City departments.
• Model and practice with the highest standards of ethical conduct.
• Develop necessary skills from on-the-job training and meet standards of performance for the classification by the end of the probationary period.
• Work the necessary hours and times, including overtime as authorized for non-management staff, to complete goals, tasks, and objectives.
• Ensure the duties of the position are performed in a safe and efficient manner.
• Foster a teamwork environment. Establish and maintain effective working relationships.
• Give and receive direction in English. Communicate effectively in English, both orally and in writing.
• Operate or use all position-related software, equipment and tools effectively and safely.
• Actively participate in maintaining a secure computing environment by adhering to and implementing City cybersecurity policies, procedures, and best practices.

Skills

Customer service

Ethics

Teamwork

Communication in English

Safety awareness

Education

High School diploma or equivalent

Job description

The Position

OPEN EXAMINATION - NOTE: THIS RECRUITMENT FOR POLICE SERVICES OFFICER TRAINEE IS AN UNCLASSIFIED, NON-CIVIL SERVICE, AT-WILL FULL TIME POSITION. WHILE EMPLOYED, THE INDIVIDUAL APPOINTED WILL RECEIVE THE SAME SALARY, BENEFITS AND LEAVE ACCRUALS AS COMPARABLE SALARIED CLASSIFIED EMPLOYEES.

Job Description

This non-sworn trainee classification works under close supervision participating in training work leading to progressively responsible tasks in several areas of the Police Department, including, but not limited to Parking/Traffic Enforcement and Investigative Services.

Classification Code

3339

Reporting Relationships

This position reports to Police Services Supervisors or other Police supervisors or managers, depending on assignment.

Common Responsibilities

In the City of Glendale, all positions are responsible for excellent performance in the following areas:

• Customer Service Provide exceptional customer service to all employees, customers, vendors and other City departments.
• Ethics Model and practice with the highest standards of ethical conduct.
• Performance Develop necessary skills from on-the-job training and meet standards of performance for the classification by the end of the probationary period. Work the necessary hours and times, including overtime as authorized for non-management staff, to complete goals, tasks, and objectives.
• Safety Ensure the duties of the position are performed in a safe and efficient manner. Assume responsibility for maintaining a safe working environment.
• Teamwork Foster a teamwork environment. Establish and maintain effective working relationships.
• Communications Give and receive direction in English. Communicate effectively in English, both orally and in writing.
• Equipment Operate or use all position-related software, equipment and tools effectively and safely.
• Cyber Security Actively participate in maintaining a secure computing environment by adhering to and implementing City cybersecurity policies, procedures, and best practices. This includes understanding common cyber threats such as phishing and malware, and promptly reporting suspicious activities.

Minimum Requirements

An equivalent combination of experience and education sufficient to perform the essential job functions and provide the required knowledge and abilities is qualifying.

Education: High School diploma or equivalent is required.

Experience: Experience working in a public safety agency is desirable.

Transportation: Valid Class C California Driver’s License is required.

Background Investigation

A comprehensive background investigation will be conducted on all finalists, which will review and verify personal history including, but not limited to, financial responsibility, criminal history, drug use history, driving record, and verification of application materials. Significant issues or omissions in the above-stated areas may be grounds for disqualification. Background investigations will include Livescan fingerprinting and a polygraph.

Exceptional Customer Service Policy

The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention.

TATTOO POLICY

Unless otherwise exempted by the Chief of Police, no employee or volunteer of the Glendale Police Department shall have any visible tattoos, body art, or other skin markings while on duty – in uniform, business attire, or casual dress. Tattoos, body art, and/or other skin markings shall be completely covered by the authorized on-duty uniform (e.g. long sleeve uniform), business attire, or casual dress. Marks or scars from injuries or medical procedures are exempt from these policy restrictions. For further information regarding this policy, please contact the Professional Standards Bureau at [phone].

Working Conditions

Work may be performed outside in a variety of field and weather conditions or indoors in an office setting or confined quarters.
Work is performed on a 24-hour rotating shift.
Weekend or holiday work may be required.
Emergency response may be required 24 hours per day, 7 days per week, including nights, weekends and holidays.
Incumbents multitask in a fast-paced working environment and must remain calm and respond effectively in emergency situations.

Selection Process

Submitted application will be reviewed to ensure applicants meet the minimum requirements. All qualifying applicants will be invited to participate in the selection process. Candidates must pass each exam component with a minimum score of 70.00% in order to be placed on the eligible list. Candidates must achieve a minimum score of 70.00% on the oral interview in order to be placed on the eligible list. Applicants with special needs are encouraged to inform the Human Resources Department at least five days before the first examination to ensure reasonable accommodations can be arranged.

The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and long-term disability insurance. The above listed benefits apply to full-time, salaried positions only.

01- What is your highest level of education?

• Some High School (no diploma)
• High School or equivalent
• Some College (with at least 30 college units completed)
• Some College (with at least 60 college units completed)
• Associate's Degree
• Bachelor's Degree
• Master's Degree or higher
• None of the Above

02- Do you have a valid California Class C drivers license?

• Yes
• No

03- If you currently work for a public agency or have worked for one in the last 5 years, please list your position title as well as your final monthly salary or hourly wage for that position.

04- Within the salary range as identified on this bulletin, what are your salary expectations for this position?

05- How did you FIRST learn about this position?

• City of Glendale Website
• Visited Human Resources in person
• Currently a City employee
• GTV6
• Twitter
• Indeed
• LinkedIn
• Glassdoor
• Other
• Required Question