Police Records Technician

City of Suffolk; Suffolk (VA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a detail-oriented Police Department Clerk to support their operations. This role involves various clerical and secretarial tasks, including data entry, processing reports, and interacting with the public. Ideal candidates will possess strong communication skills and the ability to handle sensitive information with discretion. Join a dedicated team where your contributions will support the vital work of law enforcement in the community. If you have a passion for public service and possess the necessary qualifications, this opportunity is perfect for you.

Qualifications

• High school diploma required; secretarial courses preferred.
• 1-2 years clerical experience necessary.

Responsibilities

• Perform clerical duties for the City Police Department.
• Respond to requests for reports and maintain records.

Skills

Effective communication skills

Data entry

Transcription

Judgment in evaluating data

Mathematical calculations

Education

High school diploma or equivalent

Secretarial or business courses

Tools

Data entry equipment

Computer operation

Job description

Job Description: Police Department Clerk

Under general supervision, performs a variety of moderately complex clerical and secretarial duties for the City Police Department. Work involves using data entry equipment to update and process data files. Responsible for providing the public with copies of criminal histories, reports, and collecting payments; preparing correspondence, reports, and maintaining records. If assigned to Investigations, transcribes audio and video tapes into written format. Requires initiative, independent judgment, tact, and courtesy in public contact. Reports to the Records Management Supervisor or Investigative Captain.

Note: Employees may be required to perform incidental duties not listed in this description to fulfill departmental needs.

Essential Duties

1. Work shift hours as assigned.
2. Respond to requests for reports and histories; process payments and issue receipts.
3. Answer phones, greet visitors, and provide information or refer inquiries.
4. Operate data entry equipment for criminal and departmental records.
5. Research reports and discrepancies; monitor incoming statewide messages.
6. Maintain and retrieve files and prepare communications.
7. Accept payments, prepare deposits, and reconcile receipts weekly.
8. Process various permits, tickets, and invoices.
9. Type correspondence, reports, and other documents with accuracy.
10. Transcribe investigations from tapes if assigned to Investigations.
11. Order and maintain supplies for investigative services.
12. Process crime scene films and photographs; manage records and subpoenas.
13. Handle departmental mail and train new staff as needed.
14. Perform other related duties as required.

Qualifications

High school diploma or equivalent, supplemented by secretarial or business courses, and 1-2 years clerical experience. For Investigations, experience in transcription from audio/video tapes is required. Must hold or obtain VCIN certification within 12 months. Must provide proof of typing speed of at least 40 WPM.

Knowledge, Skills, and Abilities

• Judgment in comparing and evaluating data and people.
• Effective communication skills, both verbal and written.
• Ability to plan, evaluate, and make independent decisions.
• Proficiency in mathematical calculations.
• Knowledge of office practices, departmental procedures, and record retrieval systems.
• Skill in computer operation and data entry.
• For Investigations, transcription from tapes.
• Ability to maintain confidentiality and exercise discretion.
• Effective interpersonal skills and tact in public interactions.