Police Records & Public Information Clerk

Elmridgetx; Aubrey, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible workweek

Job summary

Elm Ridge is seeking a Records Clerk to support law enforcement records and public information duties from the Aubrey, TX headquarters. The role involves data entry, reviewing and processing documents, and applying policies to assignments.

Responsibilities include handling information requests, maintaining records, assisting citizens and departments, and coordinating with attorneys. A criminal background check and CJIS basics are required; work is in-office with no work-from-home option.

Qualifications

• Knowledge of the Public Information Act and ability to apply it to requests.
• Experience in reporting data per NIBRS guidelines in a police records environment.
• Ability to pass background checks and CJIS requirements.

Responsibilities

• Responds to intergovernmental requests for information and releases information per statutory considerations.
• Records and processes reports from source documents per NIBRS codes.
• Oversees intake for offenses reported through the Mark43 system.
• Inventories and schedules departmental and case records for retention.
• Provides assistance to citizens and other departments regarding public information matters.
• Composes, edits, and types correspondence, affidavits, memoranda, reports, and other documents.
• Assists with responses to civil and criminal subpoenas and court appearances.
• Responds to requests for the department’s records within the Texas Public Information Act timeframes.
• Reviews requests for information and determines need for AG opinion in cooperation with district police.
• Contacts investigator for active cases to assess impact on investigations.
• Disseminates applicable portions of requests to the District’s attorney.
• Performs administrative tasks and coordinates with staff and vendors.
• Works with Juvenile Probation offices on case records and sealing of juvenile records.
• Assists CID with projects and reports as needed.
• Collects fees and provides receipts for monies received.
• Serves walk-in customers with copies of incident, arrest, and offense reports.
• Answers and directs telephone calls to appropriate personnel.
• Travels to attend assigned offsite trainings.
• Regular and consistent attendance is essential.
• Performs other related duties including occasional overtime.

Skills

Public Information Act

Customer service

Grammar & document prep

Computers & databases

Policy knowledge

Research skills

Oral & written communication

Cash handling / receipts

Multitasking

Discretion & confidentiality

Education

High school diploma or GED

Tools

NIBRS system

Mark43 system

Job description

Elm Ridge is seeking a Records Clerk to support law enforcement records and public information duties from the Aubrey, TX headquarters. The role involves data entry, reviewing and processing documents, and applying policies to assignments.

Responsibilities include handling information requests, maintaining records, assisting citizens and departments, and coordinating with attorneys. A criminal background check and CJIS basics are required; work is in-office with no work-from-home option.