Police Records Clerk

St. Louis County, Missouri; United States; Presencial; USD 38.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

7% shift differential

Tuition reimbursement

Education incentive pay

Descripción de la vacante

St. Louis County Police Department seeks a Records Clerk to handle clerical tasks related to police reports and records. The role involves processing requests, maintaining files, and assisting the public with background checks and records access.

The position requires basic high school education, U.S. citizenship or work permit, and adherence to drug guidelines. Shifts are 10 hours, four days a week, with benefits and paid leave.

Formación

• Proof of high school education or state equivalency certificate is required.
• Must be a U.S. citizen or have a valid work permit and meet background standards.
• Pre-employment drug guidelines apply; adherence is required.
• Tattoos may be considered for disqualification depending on policy.

Responsabilidades

• Maintain police information files; file, retrieve and organize documents.
• Process inquiries for contract and County police officers.
• Enter information on REJIS, CARE, CAD and other systems.
• Receive fees, balance registers, and manage cash handling tasks.
• Assist public at counters and respond to requests for background checks.
• Review arrest records and dispositions per state law; ensure accuracy.
• Open, sort, and route mail and faxes from government agencies.
• Print reports and perform routine data entry for investigations.

Conocimientos

Police records procedures

Customer service

Typing (30 wpm)

Multitasking under pressure

Educación

High school diploma or GED

Herramientas

REJIS

CARE

CAD

Tyler Cashiering

SLYS

CCW

Descripción del empleo

Discover Your Future with Opportunity Central! Job Description Summary:

An employee in this job class is responsible for performing clerical work of moderate difficulty in the maintenance of police reports. Work is performed under the direct supervision of a unit supervisor. Work involves the use of a desktop computer, video display terminal or comparable office equipment in maintaining police files and retrieving and dispensing police information. Work is reviewed while in process, and upon completion, by a supervisor for accuracy and conformance with instructions and established procedures.

Become a St. Louis County Police Records Clerk! Duty hours are 7:20 AM to 5:20 PM, Monday through Friday, possibly rotating holidays, with flexibility to meet Department needs. (Shifts are 10 hours per day, 4 workdays per week.)

EXAMPLES OF DUTIES:

• Maintains police information files; sets up, sorts, files and retrieves documents as needed.
• Processes all inquiries for contract and County police officers.
• Enters towed vehicles, missing persons, stolen property, wanted persons and other information on teletype for all contract and County police officers.
• Reviews arrest records and police reports to determine if they are open or closed records, according to the state statute guidelines.
• Answers telephones; assists public in filling out forms; gives general information on how to obtain a background check, record checks, police reports and other related material.
• Enters and interrupts police information into computer system, video display terminal or comparable office equipment (REJIS, CARE, CAD, Tyler Cashiering, SLYS, CCW).
• Receives fees for services; balances register using calculator and counts currency.
• Microfilms, retrieves microfilmed information and views microfilm as required; preps microfilm.
• Assists general public at counter.
• Opens, sorts and routes incoming mail and faxes from all government agencies.
• Retrieves information from reports and the court file in order to update dispositions into REJIS and send to Mules.
• Maintains and distributes all DWI reports to the proper authorities.
• Prints police reports and runs Triple I record checks for warrant applications.
• Completes all expungement petitions and judgements received from the court.
• Processes all subpoena request in compliance with all state laws.
• Updates sex offender’s information when sex offender unit is not available.
• Issues CCW licenses and security licenses.
• Fingerprints public for employment.
• Processes fingerprint-based background checks via IdentoGO.
• Performs related work as required.

KNOWLEDGE, SKILLS AND ABILITIES:

• Considerable knowledge of the operating rules, regulations and procedures of the Department.
• Considerable knowledge of the operating rules, regulations and procedures of the contracted municipal agencies dispatched by St. Louis County.
• Knowledge of the geography of St. Louis County and surrounding areas.
• Knowledge of accepted standards, practices and procedures used in the operation of a radio transmitter-receiver.
• Knowledge of computer aided dispatch terminals.
• Ability to operate three separate computer terminals at the same workstation.
• Ability to perform duties that include the use of 4-6 computer screens at the workstation.
• Knowledge of the scope and purpose of related governmental and non-governmental agencies in the area.
• Considerable skill in receiving and relaying information through on-line computer system.
• Considerable problem solving ability to assist the public and police units in a wide range of situations of high and low priority.
• Considerable skill in receiving and relaying information from callers through phone conversation, text message, or video display.
• Considerable skill in communicating effectively with persons in difficult, life threatening and other emergency situations.
• Ability to hear and differentiate various audible tones.
• Considerable skill in coordination of emergency response during critical incidents such as tactical situations.
• Skill in interpreting and analyzing requests for police and emergency services.
• Considerable skill in understanding and applying the information available in a radio fleet map.
• Ability to adapt during situations that may arise to facilitate working with other agencies personnel that may not share policies, procedures or terminology while coordinating response for police, fire and medical incidents.
• Ability to work for long periods while sitting down with the possibility of no relief for several hours if needed.
• Skill in assigning appropriate priority codes to requests for police and emergency services.
• Skill in understanding and following detailed oral and written instructions.
• Skill in maintaining simple clerical records.
• Ability to function effectively in a potentially stressful environment.
• Considerable skill in multi-tasking environment during potential emergency situations.
• Ability to listen, talk and type simultaneously.
• Ability to follow detailed written and verbal instructions.
• Ability to prioritize multiple requests for attention effectively while maintaining standards of performance of the bureau.
• Ability to type 30 words per minute with no more than five (5) errors.

Minimum Qualifications:

• ATIONS CITIZENSHIP: Citizen of the United States or valid work permit, and apply for citizenship when eligible.
• AGE LIMITS: Eighteen (18) years of age at the time of appointment.
• EDUCATION REQUIREMENT: Documentary proof of high school education or presentation of a State Equivalency Certificate and transcript of scores.
• PRE-EMPLOYMENT DRUG GUIDELINES: Any illegal adult use or possession of a controlled substance, including marijuana, within one year prior to employment. The word “drug” refers to any type of controlled substance for which you do not have a prescription; to include marijuana in all forms (edibles, gummies, or any other product containing THC). TATTOO POLICY: Tattoos which may be visible in a short sleeve uniform will be considered by the Chief of Police on a case-by-case basis. Imagery which may be deemed inappropriate or offensive in nature shall be considered grounds for disqualification. Applicants will be required to provide a photograph and explanation to provide context of any visible tattoos. ARREST: Must be free from conviction of a felony or a Class “A” misdemeanor. MILITARY: Must not have a “Dishonorable” discharge or “Bad Conduct” discharge if having served in the military. All “Other Than Honorable” discharges will be reviewed on an individual basis.

INCENTIVES

The St. Louis County Police Department offers 7% shift differential pay for those who work the midnight shift. In addition, the Department offers tuition reimbursement and education incentives for officers who possess a degree of higher education from an accredited institution. They shall receive the following addition to their base rate of pay: Associate’s degree: $1,200/year Bachelor's degree: $2,400/year Master’s degree: $4,800/year Doctorate degree: $7,200/year Education incentive pay is subject to confirmation by Human Resources and will include proof of an official transcript awarding or conferring the degree.

BENEFITS

• St. Louis County offers its employees a variety benefits to meet the needs of its diverse workforce including paid medical insurance, 20 days of PTO (paid time off) the first year and increasing with seniority, and 11-12 paid holidays, 480 hours of paid parental leave, and a robust Wellness Plan.
• Other benefits include paid life insurance, credit union, 457 Deferred Compensation Plan, pre-tax premium pay plan, dependent care and medical expense reimbursement plans, and short- and long-term disability insurance.

Equal Opportunity Employer

St. Louis County is committed to fair and equitable employment opportunities for all, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veteran status, or political affiliation. St. Louis County is an Equal Opportunity Employer. Applicants requiring reasonable accommodation for the application or hiring process should contact the St. Louis County ADA Coordinator at 314-615-1796 or call Relay MO at 711 or 1-800-735-2966 (TTY) or email [e-mail].

Welcome to Opportunity Central — your gateway to meaningful careers in local government. We’re more than just a job board; we’re a hub for purpose-driven professionals looking to make a real difference in their communities.

Saint Louis County is the most populous county in Missouri, home to over a million people and spans 523 square miles. Saint Louis County maintains a convenient proximity and access to the city of St. Louis while also providing a place where one can explore and carve out their own niche. Saint Louis County is a place where all are welcome to pursue the endless opportunities available to them.