Police Records Clerk

METRO; Houston (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

METRO is seeking a dedicated Records Specialist to manage police data efficiently. The role involves collecting, processing, and maintaining police records while ensuring compliance with safety procedures. A strong candidate will possess excellent communication skills and experience in data entry, preferably within a law enforcement environment.

Qualifications

• Minimum three (3) years' experience in a records/data entry environment.
• Experience in a law enforcement environment preferred.

Responsibilities

• Collects and processes police data from secured sources.
• Generates various reports and maintains databases.
• Provides excellent customer service to internal and external customers.

Skills

Communication skills

Knowledge of Uniform Crime Report (UCR)

Excel

Word

Microsoft Outlook

Education

High school or GED

Job description

Responsible for collecting, processing, entering, reporting, filing, evaluating and maintaining of all police data under a restricted and secured environment. Also responsible for ensuring all information entered into the specialized database is complete, accurate and in accordance with appropriate guidelines. Perform duties in a safe, efficient manner in compliance with all applicable rules and safety procedures.

Responsibilities and Specific Duties

• Collects and processes all police data twice daily from Records' secured lockbox in officer work area.
• Processes Accident and Incident reports and citations for entry into Records Management System (RMS) and dissemination to the proper courts.
• Scans Accident and Incident reports, finable, warning, and parking tickets into PSI CAP / SharePoint and index each individual document.
• Keeps a separate filing and accounting system of tickets written for fare evasion.
• Maintains a separate light rail vehicle accident database and a high occupancy vehicle (HOV) lane accident database.
• Maintains and issue citation books to officers
• Generates various reports (traffic ticket count, HOV ticket count, fare evasion / ticket count, incident count, non-moving violation count, etc.) on a weekly, biweekly, monthly or by request.
• Processes subpoenas and expunction orders.
• Provides copies of Incident and Accident reports to all law enforcement officials and / or to the public as requested.
• Responsible for collection of monies for copies of Accident and Incident reports and Theft of Service Administrative fee by way of the Police Records window.
• Conducts searches in Records Management System monthly to compare calls for service versus accidents / incidents received for monthly closeout and reporting throughout the authority.
• Maintains investigation division's cleared case files, juvenile files, criminal history check files and probation violation (parolee) files.
• Maintains and process various logs for record keeping.
• Provide Claims / Risk Management / First Transit with daily Accident reports upon request.
• Filing and maintenance of all data received.
• Handles incoming calls in rotation daily.
• Provides the Supervisor assistance with Excel reports and other special Excel projects.
• Provides excellent customer service to METRO internal and external customers.
• Applies SMS (Safety Management System) methods and principles in daily routine and supports all aspects of the agency's Public Transportation Agency Safety Plan (PTASP).
• Promotes safety awareness and follows safety procedures to reduce or eliminate accidents.
• Performs other job-related duties as assigned.

Pay Range : $40,100 - $51,600

Education Requirement

High school or GED required.

Years & Experience Required

Minimum three (3) years' experience in a records / data entry environment. Experience in a law enforcement environment preferred.

Knowledge & Skills Required

Good communication (written and verbal) skills. Knowledge of Uniform Crime Report (UCR) codes preferred. Good working knowledge of Excel, Word, and Microsoft Outlook. Must complete and pass a Criminal Justice Information System fingerprint-based background check.

This position requires a background check. Common disqualifiers include, but are not limited to :

• Class A or Felony conviction or court-ordered supervision or probation regardless of date of conviction.
• Class B conviction or court-ordered supervision or probation within the past 10 years.

Additional Information

The Metropolitan Transit Authority of Harris County, Texas has a zero tolerance drug and alcohol policy for all employees. All internal and external applicants will be required to undergo drug testing before employment and will be subject to further drug and / or alcohol testing throughout their employment.

Further, employees who perform safety-sensitive functions will submit to drug and / or alcohol testing in accordance to the Department of Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements.

We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, sex, national origin, veteran status, genetic information or disability.

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