Remote Billeting Clerk- Red Dog Mine

NANA Regional Corporation; Alaska; Remote; USD 40,000 - 60,000; Full time

Job summary

A leading company in remote lodging services is seeking a Remote Billeting Clerk to handle various administrative tasks. The ideal candidate must possess excellent customer service skills and can multitask effectively in a remote setting. Responsibilities include managing accommodations and travel arrangements, ensuring superior service delivery despite challenging conditions. This role requires a high school diploma and at least five years of relevant office experience.

Qualifications

• At least five years of related office experience.
• Ability to operate general office equipment and type at least 45 words per minute.
• Must pass pre-employment contract requirements.

Responsibilities

• Manage day-to-day administrative services for remote billeting.
• Coordinate billeting accommodations for various camps.
• Handle travel arrangements effectively.

Skills

Customer service

Multi-tasking

Scheduling

Proficient in Microsoft Word and Excel

Confidentiality

Education

High school diploma or equivalent

Job description

Job Description

The Remote Billeting Clerk provides a variety of administrative duties needed to provide remote lodging services to individuals from various companies, organizations, and/or departments. The successful candidate must be able to handle multiple tasks and prioritize effectively, must possess a strong ability to adjust to changing priorities while ensuring superior customer service at all times.

Responsibilities

• Performs day-to-day administrative services/tasks needed for billeting in a remote setting.
• Assigns personnel billeting accommodations for various camps.
• Efficiently and accurately manages travel arrangements for the camps at Red Dog Mine.
• Standard office duties such as producing general office written and/or electronic correspondence, handle incoming phone calls, operate office equipment, etc.
• Prepares routine billeting documentation and compile various reports in order to maintain a billeting office’s workflow.
• Demonstrates exceptional adeptness with complex scheduling and rotational shifts.
• Proficiently manage a large number of public contacts each day with little or no supervision.
• Communicate effectively with senior management, contractors, clients, and other employees.
• Ability to accurately utilize complex software applications.
• Understand, evaluate and communicate software issues with vendors, managers and others as needed.
• Sort and deliver incoming mail promptly and efficiently.
• This position has no supervisory responsibilities.
• Other duties that are pertinent to the department or unit’s success also may be assigned.

Qualifications

• High school diploma or equivalent.
• At least five (5) years of directly related office experience.
• Excellent customer service skills.
• Ability to operate in a climate of confidentiality requiring professionalism and discretion.
• Ability to effectively operate general office equipment, PC’s and type at least 45 words per minute.
• Must have intermediate experience working with Microsoft Word and Excel.
• Reliable and dependable attendance in a remote setting.
• Must pass all pre-employment contract requirements which may include but are not limited to: criminal background check and UA drug test.
• Must be able to live in dormitory style settings and meet cleanliness requirements of the remote camp.
• Must meet and adhere to all safety guidelines and regulations set forth by the company and client.
• Contract requires employees to read, write, speak and understand English.

Working Conditions and Physical Requirements

Weather: Indoors/Outdoors – Frequently exposed to arctic conditions.

Noise level: The noise level in the work environment is moderate to loud.

Description of environment: Remote camp setting.

Physical requirements: Must constantly be able to sit, stand, walk, climb, push, pull use hands and arms, stoop, kneel and crouch. The employee must regularly lift and/or move up to 25 lbs.

Competencies

NMS Core Values

Safety guides our behavior.

Honesty and integrity govern our activities.

Commitments made will be fulfilled.

All individuals are treated with dignity and respect.

The environment will be protected and sustained.