Police Operations Coordinator 1

Metropolitan Government of Nashville & Davidson County; Nashville (TN); On-site; USD 35,000 - 45,000; Full time

Job summary

The Metropolitan Government of Nashville & Davidson County is seeking a Police Operations Coordinator 1 to manage clerical work for the Police Department's Records Division. This role involves overseeing staff, handling inquiries, and preparing reports. Applicants must have a High School Diploma and four years of clerical experience. The position requires a valid driver’s license and the ability to work shifts and weekends. Candidates with foreign accreditations are encouraged to apply.

Qualifications

• Four years clerical experience, preferably in public safety.
• Must obtain NCIC Certification within six months of employment.

Responsibilities

• Assist with overseeing clerical work for the department.
• Handle complaints and inquiries both in person and by telephone.
• Prepare reports for FBI and National Safety Council.

Skills

Clerical Experience

Communication

Problem Solving

Education

High School Diploma

Tools

Word Processing

Databases

Spreadsheets

Job description

The Police Operations Coordinator 1position assists in overseeing, coordinating, and participating in the management of more complex and responsible clerical work for the records division or section of the Police Department. These duties frequently involve specialized procedures and skills, requiring initiative, independent reasoning, and judgment.Must be able to work shifts, weekends, holidays and change regular days off.

The current vacancy is in the Records Department but this recruitment may be used to fill openings within other departments of MNPD.

*All positions in the Metro Nashville Police Department require an extensive background check.

**If you have applied in the last six months, you do not need to reapply.**

The Metro Nashville Police Department (MNPD) is a 24/7/365 operation. Whether you are a sworn or civilian employee, you will be responsible for the general welfare of the citizens of Nashville and Davidson County. You will be responsible for ensuring optimum communications both within Metro and between Metro and the general public. If this environment is appealing and exciting to you, then you might want to consider a job with Metro Nashville Police Department.

• Assist with overseeing, coordinating, and participating in clerical work for the department.
• Assign, coordinate, and review work of others.
• Assist with training new employees.
• Coordinate work with other sections and divisions.
• Recommend and devise means by which work flow and office procedures can be improved.
• Handle the more difficult complaints and inquiries, both in person and by telephone.
• Complete, check, and process a variety of forms and documents.
• Sort, check, code, and file letters and documents.
• Prepare reports for FBI and National Safety Council.
• Use advanced data entry techniques, codes, classifies and enters various reports.
• Communicate with the public and answer questions on matters involving departmental policy and procedure.
• Receive payments and fines and issue receipts.
• Assemble data and prepare reports, using word processing packages, databases, and/or spreadsheets as needed.
• Compile and maintain various types of records, such as personnel files, budget information, and other financial documents.
• Handle complaints and inquiries, both in person and by telephone.
• May testify in court proceedings.

EDUCATION AND EXPERIENCE
High School Diploma or equivalent and four (4) years increasingly responsible clerical experience, preferably in a public safety setting.

****Additional education may be considered in lieu of some experience. (1:1 Ratio)****

LICENSES REQUIRED
Valid Driver License

*Upon selection, NCIC Certification must be obtained within the first six months of employment.

Candidates with accreditations earned in a foreign institute are encouraged to apply.

Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

• NCIC Certification

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.

Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.