Police Emergency Communications Dispatcher

Regional 911 Intake Solutions; Midway (AL); On-site; USD 42,000 - 66,000; Full time

Job summary

Regional 911 Intake Solutions in Midway, AL, seeks Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. Duties include call taking, radio dispatch, and records-system tasks.

Applicants should have a high school diploma or equivalent; entry-level vacancies may offer training, with higher levels requiring prior police dispatch experience and related certifications.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Midway, AL, seeks Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. Duties include call taking, radio dispatch, and records-system tasks.

Applicants should have a high school diploma or equivalent; entry-level vacancies may offer training, with higher levels requiring prior police dispatch experience and related certifications.