Emergency Police Dispatcher - 24/7 Critical Communications

Regional 911 Intake Solutions; Vestavia Hills Estates (AL); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Job summary

Regional 911 Intake Solutions in Vestavia, Alabama, is seeking Police Dispatchers to support law enforcement by handling emergency and nonemergency calls and coordinating officer assignments.

The role may require night and weekend shifts; training is provided, with background checks and CJIS access as needed. Strong typing, listening, and radio communication skills are essential to maintain accurate incident records and rapid response.

Qualifications

• High school diploma or GED commonly required.
• Entry-level vacancies may provide training.
• Experienced classifications may require prior police dispatch work and applicable certifications.
• Must type accurately, understand spoken information, and communicate clearly by radio.
• Access to CJIS may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing accuracy

Active listening

Clear radio communication

Disaptch aptitude assessments

Education

High school diploma or GED

Tools

Radio dispatch systems

CJIS access

Job description

Regional 911 Intake Solutions in Vestavia, Alabama, is seeking Police Dispatchers to support law enforcement by handling emergency and nonemergency calls and coordinating officer assignments.

The role may require night and weekend shifts; training is provided, with background checks and CJIS access as needed. Strong typing, listening, and radio communication skills are essential to maintain accurate incident records and rapid response.