Police Dispatcher: Real-Time Radio & Records Operator

Regional 911 Intake Solutions; Forney (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions seeks Police Dispatcher opportunities in Forney, TX to support law enforcement communications. Dispatchers handle emergency and nonemergency calls, document details, and coordinate with officers and agencies.

This role may involve night and weekend shifts with overtime as needed. Ideal candidates have a high school diploma or equivalent, strong typing and radio communication skills, and the ability to learn local geography.

Qualifications

• High school diploma or recognized equivalent.
• Typing, listening, and clear radio communications skills.
• Ability to learn jurisdictional geography and operate CJIS or similar systems if required.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing accuracy

Radio communication

Multitasking

Geography knowledge

Education

High school diploma or GED

Job description

Regional 911 Intake Solutions seeks Police Dispatcher opportunities in Forney, TX to support law enforcement communications. Dispatchers handle emergency and nonemergency calls, document details, and coordinate with officers and agencies.

This role may involve night and weekend shifts with overtime as needed. Ideal candidates have a high school diploma or equivalent, strong typing and radio communication skills, and the ability to learn local geography.