Police Dispatcher: Real-Time Emergency Communications Pro

Regional 911 Intake Solutions; East Springfield (PA); On-site; USD 42,000 - 68,000; Full time

Job summary

Regional 911 Intake Solutions seeks Police Dispatchers in East Springfield, PA. The role involves taking emergency and nonemergency calls, coordinating with officers, and maintaining accurate incident records.

You may work various shifts and must be able to handle high-stress situations with clear radio communication. Candidates should have a high school diploma or equivalent, typing skills, and may need training or certifications depending on the agency.

Qualifications

• A high school diploma or recognized equivalent is commonly required; training may be provided for entry-level vacancies.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography; access to CJIS may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accurately

Radio communication

Multitasking

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions seeks Police Dispatchers in East Springfield, PA. The role involves taking emergency and nonemergency calls, coordinating with officers, and maintaining accurate incident records.

You may work various shifts and must be able to handle high-stress situations with clear radio communication. Candidates should have a high school diploma or equivalent, typing skills, and may need training or certifications depending on the agency.