Police Dispatcher: Emergency Communications Specialist

Regional 911 Intake Solutions; Valencia (PA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee assistance resources

Job summary

Regional 911 Intake Solutions is seeking Police Dispatchers for Valencia, PA. Dispatchers receive emergency and nonemergency requests, document locations, and coordinate with officers to ensure rapid, safe responses.

The role requires accurate typing, clear radio communication, and knowledge of local geography. Training is provided; shifts may include nights, weekends, and overtime per staffing needs.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.

Education

High school diploma or GED

Job description

Regional 911 Intake Solutions is seeking Police Dispatchers for Valencia, PA. Dispatchers receive emergency and nonemergency requests, document locations, and coordinate with officers to ensure rapid, safe responses.

The role requires accurate typing, clear radio communication, and knowledge of local geography. Training is provided; shifts may include nights, weekends, and overtime per staffing needs.