Emergency Police Dispatcher — 24/7 Communications Pro

Regional 911 Intake Solutions; Cumberland (ME); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Dental coverage

Vision coverage

Retirement plans

Paid leave

Employee assistance

Job summary

Regional 911 Intake Solutions in Cumberland Center seeks police dispatchers to support law enforcement operations. Responsibilities include receiving requests for assistance, maintaining reliable communications, and coordinating with officers to ensure timely responses.

Applicants should have a high school diploma and typing accuracy, with the ability to understand radio traffic and learn jurisdictional geography. Duties may include rotating shifts and background checks as required by agencies.

Qualifications

• Typing proficiency required for dispatcher duties.
• Ability to understand spoken information and communicate clearly by radio.
• Learn jurisdictional geography and area layouts.
• Access to criminal justice information systems may require additional screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Type accurately

Listen to radio traffic

Clear radio communication

Geography awareness

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Cumberland Center seeks police dispatchers to support law enforcement operations. Responsibilities include receiving requests for assistance, maintaining reliable communications, and coordinating with officers to ensure timely responses.

Applicants should have a high school diploma and typing accuracy, with the ability to understand radio traffic and learn jurisdictional geography. Duties may include rotating shifts and background checks as required by agencies.