Police Dispatcher - Emergency Communications

Regional 911 Intake Solutions; West Lafayette (IN); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

Medical benefits (eligibility)

Paid time off

Retirement plans

Employee-assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions in West Lafayette, IN seeks Police Dispatchers to receive emergency and nonemergency requests, document locations and hazards, and assign calls to officers. The role involves monitoring radio traffic, relaying updates, and coordinating with neighboring agencies.

Candidates should have a high school diploma, typing ability, and strong communication skills; background checks and security screening may apply.

Qualifications

• High school diploma or equivalent; training provided for entry‑level vacancies.
• Experience in police dispatch may be required for more senior roles.
• Must type accurately, understand spoken information, and learn jurisdictional geography; background checks and security screening may apply.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Listening

Multitasking

Radio communication

Geography

Education

High school diploma or equivalent

Tools

CJIS access

Job description

Regional 911 Intake Solutions in West Lafayette, IN seeks Police Dispatchers to receive emergency and nonemergency requests, document locations and hazards, and assign calls to officers. The role involves monitoring radio traffic, relaying updates, and coordinating with neighboring agencies.

Candidates should have a high school diploma, typing ability, and strong communication skills; background checks and security screening may apply.