Police Communications Dispatcher — 24/7 Critical Response

Regional 911 Intake Solutions; Keystone (IN); On-site; USD 42,000 - 62,000; Full time

Job summary

Regional 911 Intake Solutions in Keystone, Indiana seeks a Police Dispatcher to receive emergency and nonemergency requests, relay information to officers, and document incident details from a central communications console.

You will coordinate with law enforcement and other emergency services, maintain accurate incident records, and manage radio and telephone communications. A high school diploma and strong multitasking/listening skills are expected.

Qualifications

• High school diploma commonly required; training may be provided for entry-level vacancies.
• Experience may require prior police dispatch work and applicable certifications.
• Must type accurately; understand spoken information and communicate clearly by radio.
• Ability to learn jurisdictional geography; access to CJIS may require screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accuracy

Clear radio communication

Multitasking

Active listening

Education

High school diploma

Job description

Regional 911 Intake Solutions in Keystone, Indiana seeks a Police Dispatcher to receive emergency and nonemergency requests, relay information to officers, and document incident details from a central communications console.

You will coordinate with law enforcement and other emergency services, maintain accurate incident records, and manage radio and telephone communications. A high school diploma and strong multitasking/listening skills are expected.