Police Dispatcher: Critical Emergency Communications

Regional 911 Intake Solutions; Shannon (AL); On-site; USD 38,000 - 60,000; Full time

Job summary

Regional 911 Intake Solutions in Shannon invites applications for Police Dispatcher roles. Operate dispatch consoles, handle emergency and nonemergency calls, and coordinate with officers to ensure safe responses while maintaining detailed incident records.

The position may involve night shifts, weekends, holidays, and overtime as needed by the agency. A high school diploma is commonly required, with training provided as needed.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Typing accurately, understanding spoken information, and clear radio communication are important.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Job description

Regional 911 Intake Solutions in Shannon invites applications for Police Dispatcher roles. Operate dispatch consoles, handle emergency and nonemergency calls, and coordinate with officers to ensure safe responses while maintaining detailed incident records.

The position may involve night shifts, weekends, holidays, and overtime as needed by the agency. A high school diploma is commonly required, with training provided as needed.