Police Dispatcher — 24/7 Emergency Communications

Regional 911 Intake Solutions; Norton (MA); On-site; USD 42,000 - 68,000; Full time

Job summary

Regional 911 Intake Solutions in Norton, MA is seeking Police Dispatcher opportunities to support law enforcement operations by taking calls and coordinating with officers. The role may involve telephone call taking, radio dispatch, and records-system duties, with a focus on accurate locations and timely updates.

Candidates should have a high school diploma or equivalent and be able to type accurately, communicate clearly by radio, and learn jurisdiction geography.

Qualifications

• High school diploma or equivalent required; entry positions may include training.
• Ability to type accurately, understand spoken information, and communicate clearly by radio; learn jurisdiction geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Conduct authorized records inquiries after required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing

Radio communication

Clear communication

Geography knowledge

multitasking

Education

High School Diploma or equivalent

Tools

Criminal Justice IT Systems

Job description

Regional 911 Intake Solutions in Norton, MA is seeking Police Dispatcher opportunities to support law enforcement operations by taking calls and coordinating with officers. The role may involve telephone call taking, radio dispatch, and records-system duties, with a focus on accurate locations and timely updates.

Candidates should have a high school diploma or equivalent and be able to type accurately, communicate clearly by radio, and learn jurisdiction geography.