24/7 Police Dispatcher – Emergency Communications

Regional 911 Intake Solutions; Watton (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Regional 911 Intake Solutions in Watton, MI seeks a Police Dispatcher to support law enforcement operations by handling emergency and nonemergency requests and maintaining reliable communications with officers.

The role involves accurate documentation of locations, descriptions, and hazards; assigning calls to officers; monitoring radio traffic; and coordinating with neighboring agencies. A high school diploma or equivalent is typically required, with entry-level training available.

Qualifications

• High school diploma or equivalent required; entry-level training may be provided.
• Ability to type accurately and understand spoken information.
• Clear radio communication and ability to learn jurisdictional geography.
• Access to CJIS or similar security screening may be required.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and hazards.
• Assign calls to officers by priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about incidents and safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing

Radio communication

Multitasking

Geography knowledge

Education

High school diploma or GED

Tools

Records management system

Dispatch software

Job description

Regional 911 Intake Solutions in Watton, MI seeks a Police Dispatcher to support law enforcement operations by handling emergency and nonemergency requests and maintaining reliable communications with officers.

The role involves accurate documentation of locations, descriptions, and hazards; assigning calls to officers; monitoring radio traffic; and coordinating with neighboring agencies. A high school diploma or equivalent is typically required, with entry-level training available.