Police Dispatcher

Wellesley; Wellesley (MA); Hybrid; USD 27,000 - 39,000; Part time

Job summary

Wellesley College is seeking a Public Safety Dispatcher to handle emergency and non-emergency calls 24/7. You will coordinate responses via radio, phone, and other systems, maintaining CAD status and monitoring alarms while delivering excellent customer service to students, staff, visitors, and the campus community.

The role requires a high school diploma and previous customer service experience; one year in a public safety environment is preferred.

Qualifications

• High school diploma or equivalent.
• Previous customer service experience required.
• At least one year experience in a public safety environment preferred (i.e. police, fire, EMS, security, dispatch).
• Higher education experience preferred
• Must attend required 40 hours dispatcher training

Responsibilities

• Processes calls regarding emergency and non-emergency situations in a 24/7/365 operation.
• Handles calls for service via radio, telephone and other electronic means.
• Maintains the status of Public Safety personnel on shift or special assignment within CAD.
• Monitors intrusion alarms and fire surveillance systems.
• Interacts with the Wellesley College community (students, parents, visitors, faculty, staff) and ensures appropriate response.

Skills

Customer service

Education

High school diploma or equivalent

Job description

At Wellesley, our mission is to deliver an outstanding liberal arts education to women who will make a difference in the world. Our collaborative community, comprising of faculty, students, staff, and alumnae, is guided by our shared commitment to educational excellence.

Join us in this transformative journey!

Police Dispatcher

The Public Safety Dispatcher processes calls regarding emergency and non-emergency situations in a 24/7/365 operation.

This position handles calls for service (via radio, telephone and other electronic means) from throughout Wellesley College and the Town of Wellesley, ensuring an appropriate response is dispatched in accordance with federal, state, and local laws and WC policy and procedures.

The successful candidate is an expert multi-tasker who can remain calm in high stress situations and provide excellent customer service.

The Public Safety Dispatcher is also comfortable utilizing complex computerized systems and interacting with all members of the Wellesley College community (students, parents, visitors, faculty, and staff).

Responsible for maintaining the status of Public Safety personnel on shift or special assignment within the Computer Aided Dispatch, (CAD), system.

Monitors intrusion alarms and fire surveillance systems.

Basic Qualifications

• High school diploma or equivalent
• Previous customer service experience required.
• At least one year experience in a public safety environment preferred (i.e. police, fire, EMS, security, dispatch).
• Higher education experience preferred
• Other Must attend required 40 hours dispatcher training

This is a part time, up to 16 hours a week, non benefitted position.

Hours and shifts vary dependent on scheduled vacancies.

Candidates must be legally authorized to work in the United States without employer's sponsorship now or in the future.

Salary

The pay rate for this role is $24 an hour.

Company Description

Wellesley's mission is to provide an excellent liberal arts education to women who will make a difference in the world. We advance our mission by working together as a community—faculty, students, staff, and alumnae.

Worker Sub-Type Administrative Time Type Part time

Worker Sub-Type Administrative Time Type Part time

EEO Statement

At Wellesley, we embrace and honor difference and diversity.

We believe the best ideas—the best solutions—draw on a range of voices, perspectives, and experiences.

As a college, and as a community, we are dedicated to assuring that all members of the Wellesley community have an equal opportunity to flourish.

Wellesley College is an Equal Opportunity Employer and prohibits discrimination against qualified individuals in hiring and advancement based on any legally protected status.

Candidates who believe they can contribute to the College community are encouraged to apply.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

An employer who violates this law shall be subject to criminal penalties and civil liability.