Police Dispatch & Records Services Supervisor

Stockton USD Police; Stockton (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Stockton USD Police seeks a Support Services Coordinator to organize and direct its Support Services Division, including dispatch, records, property/evidence, and fingerprinting. The role trains staff, oversees automated systems, and provides high-level staff assistance to command staff.

The ideal candidate has a two-year college degree with several years in dispatching, records management, and property/evidence, plus supervisory experience.

Qualifications

• Knowledge of English usage, spelling, grammar, and punctuation.
• Operations and services of a police communications dispatch center.
• Operations and services of police records management.
• Modern police communications and automated dispatch systems.
• Modern police records management and related computer systems.
• Principles and practices of software/hardware analysis for police systems.
• Troubleshooting techniques for operating systems and software.

Responsibilities

• Plans, schedules, organizes, assigns, reviews and evaluates the work of non-sworn staff; ensures coverage of staff for all dispatch shifts.
• Answer emergency telephone requests for police, fire, and medical emergencies and dispatch appropriate assistance.
• Directs technical police support services including dispatch and records management.
• Develops and implements goals, objectives, policies and procedures for police technical services; provides management assistance to command staff.
• Directs the work plan for the Support Services Division and monitors workflow and outputs.
• Coordinate design, maintenance and administration of police communications and records systems with IT and outside vendors.

Skills

Police dispatch operations

Records management

Property/evidence control

Fingerprinting procedures

Leadership

Conflict resolution

Software/IT analysis

Education

Two-year college degree

Bachelor’s degree desirable

Tools

LiveScan operations

Job description

Stockton USD Police seeks a Support Services Coordinator to organize and direct its Support Services Division, including dispatch, records, property/evidence, and fingerprinting. The role trains staff, oversees automated systems, and provides high-level staff assistance to command staff.

The ideal candidate has a two-year college degree with several years in dispatching, records management, and property/evidence, plus supervisory experience.