Police Communication Dispatcher (2 positions)

Los Rios Community College District; Sacramento (CA); On-site; USD 52,000 - 64,000; Full time

Job summary

Los Rios Community College District seeks a dedicated dispatcher to support public safety communications in our California colleges. You will manage CAD systems, field calls, and coordinate with police and emergency responders while maintaining detailed incident records.

Qualifications include a POST dispatch certificate or completion within a year of hire, plus two years of public-facing experience. The role emphasizes equity and inclusive service to students and staff.

Qualifications

• Two years of work experience involving direct contact with the general public.
• Possession of a POST Public Safety Dispatch certificate or completion of the course within one year of hire.
• Education from an accredited institution; equity-minded and inclusive approach.

Responsibilities

• Operate communications equipment: telephone, two-way radio, CAD and dispatch systems.
• Receive emergency calls and dispatch police, emergency or maintenance personnel as needed.
• Document calls and incidents; maintain files and prepare reports for court or district records.

Skills

Public safety dispatch

Customer service

Documentation

Education

POST Public Safety Dispatch certificate

College-level business/clerical coursework

Tools

Computer aided dispatch (CAD)

Job description

Position Summary

Under minimal oversight, incumbents serve as the primary dispatch support, performing a variety of complex duties within a framework of standard policies and operating procedures.

For a detailed job description for this Los Rios Classified Employees Association (White Collar) posting click here.

Typical Duties

Operate a variety of communications equipment, such as telephone, two-way radio and computer aided dispatch system; forward complaints as appropriate; answer inquiries regarding the District and surrounding areas, services available, and related District procedures; receive emergency calls for service and dispatches police, emergency personnel, or maintenance personnel; request assistance as needed from local public safety agencies; document all incoming calls and unusual incidents; maintain contact with all field units; check for outstanding warrants or prior offenses on suspects; review files, records, and other documents to respond to requests; maintain and update files for the department; assign report numbers; maintain crime statistics for Cleary Act and related reports; access information on stolen property, vehicle registration, and other information from statewide computer networks; perform a wide variety of clerical support duties carry out broadcasts; open and route incoming mail; maintain parking permits using database system; perform a wide variety of records functions such as process reports for the District Attorney's office, review citations for accuracy and process for the court, enter citations into the county wide database, file reports, conduct CAD searches for background checks, prepare letters to be sent to victims of stolen property or vehicles, and prepare Detention Certificates; perform related duties as assigned.

Minimum Qualifications

EXPERIENCE: Two years of work experience involving direct contact with the general public.

EDUCATION: Possession of currently valid P.O.S.T. Public Safety Dispatch certificate or successful completion of the P.O.S.T. Public Safety Dispatcher's course within one year of the date of hire. NOTE: One year of college level business and clerical course work may be substituted for one year of required experience.

Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment.

(Experience Requirement: One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement: One year of education is equal to 30 semester units.)

Education must be from an accredited institution.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.