Police Department Administrative Coordinator

City of Redmond; Redmond (WA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Paid vacation & holidays

Employee assistance program (EAP)

Job summary

The City of Redmond is seeking a Police Department Administrative Coordinator to provide advanced administrative, operational, and project coordination support. This role oversees office operations, manages budgets, and prepares reports to support organizational goals while delivering high-level customer service.

Responsibilities include onboarding officers, coordinating CJTC training records, and coordinating hiring stages and background investigations to ensure compliant, efficient operations

Qualifications

• High school diploma or equivalent; 2-4 years of college coursework preferred.
• Six years of progressively responsible administrative support experience at the executive level.
• Office management experience preferred.
• May require relevant certification or higher education coursework as it pertains to the department/division.
• Any equivalent combination of education, experience and training that provides the required knowledge, skills and abilities.

Responsibilities

• Coordinate and oversee office operations, identify resource needs, and develop action plans to achieve departmental objectives.
• Establish and update administrative processes, procedures and policies as advised by senior management.
• Prepare documents for presentation to the Civil Service Commission.
• Research, evaluate, and analyze data and provide advice and recommendations for policy, procedural or operational changes including budget development.
• Communicate information about city policies, procedures and programs to staff.
• Manage special projects; independently lead, coordinate and plan work assignments.
• Independently develop conclusions and recommendations and present them to others; assemble and summarize data for management and prepare reports including budget information.
• Provide advanced administrative support to department employees through travel/training registrations and expense reporting.
• Answer customer questions on behalf of the department and consult with command staff as appropriate.
• Onboard new employees on processes and procedures as they relate to the department.
• Monitor, track and reconcile budgets and expenditures within the administrative scope of a project.

Skills

Advanced office practices

Budgeting knowledge

Communication

Independent work

Problem solving

Data analysis

Training coordination

Customer service

Staff onboarding

Education

High school diploma or equivalent

College coursework (2–4 years preferred)

Office management experience

Tools

MS Word

Excel

SharePoint

Job description

The City of Redmond is a thriving, culturally diversecommunityand home to over80,000 residents.Redmond is the hub of an array of commerce and industry ranging from technology,aerospace, and gaming to biomedical and innovation start-ups. In this role, you will represent the city, and our values of service, integrity, accountability, belonging and stewardship.

The Police Department Administrative Coordinator for the City of Redmond provides advanced administrative, operational, and project coordination support to ensure the efficient and effective delivery of police department services. This role oversees office operations, enhances administrative processes, manages budgets, special projects, and prepares reports, analyses, and presentations to support organizational goals. The position also provides high-level customer service, and coordinates a wide range of administrative functions that promote operational excellence, compliance, and organizational effectiveness across the City of Redmond Police Department.

• Coordinates and oversees office operations, identify resource needs, and develop action plans to achieve departmental objectives
• Establish and update administrative processes, procedures and policies as advised by senior management.
• Prepare documents for presentation to the Civil Service Commission.
• Research, evaluate, and analyze data and provide advice and suggestions to others for use when making decisions regarding policy, procedural or operational changes including financial information, project closeouts and budget development.
• Communicate information about city policies, procedures and programs to staff.
• Research and review documents and data to determine how they will affect internal processes and determine appropriate course of action and respond within scope of authority.
• Manage special projects; independently lead, coordinate and plan work assignments.
• Independently develop conclusions and recommendations and present them to others; assemble and summarize data for management and prepare reports including budget summary/information as directed.
• Provide advanced administrative support to department employees through travel/training registration and arrangements, expense reporting, and course completion records.
• Answer customer questions on behalf of the department and consult with command staff and others as appropriate.
• Onboard new employees on processes and procedures as they relate to the department.
• Monitor, track and reconcile budgets and expenditures within the administrative scope of a project, program and/or unit.
• Apply broad knowledge of City operations, policies, procedures, services and programs to increase the efficiency and effectiveness of a department.
• Operate a variety of computer programs at an advanced level including MS Word, Excel, SharePoint etc.
• Assist in updating intranet data and information for the department.
• Act as a resource and/or backup to other departmental staff and assist with maintaining the effectiveness and efficiency of the department.

• Coordinate onboarding and training processes for entry-level officers, including registering officers for the Basic Law Enforcement Academy, enrolling them in required Washington State Criminal Justice Training Commission (CJTC) courses, and maintaining accurate and up-to-date training records in accordance with CJTC standards.
• Support the hiring and onboarding process by assisting with background investigations, coordinating applicant scheduling and communication, tracking progress through each hiring stage, and facilitating the successful onboarding of new employees.

Knowledge, Skills and Abilities

• Advanced knowledge of office practices, methods and procedures as well as a variety of software and computer products including MS Word, Excel and SharePoint.
• Applicable knowledge of grammar, mathematics, statistics, general budgeting practices and financial record keeping.
• Skill in communicating clearly and effectively.
• Advanced skill in resolving complicated problems.
• Knowledge of the functional program(s) of assigned department.
• Ability to maintain proficiency on industry trends as they relate to a department’s function and provide information and guidance to facilitate and understanding of department objectives.
• Ability to work independently and to use judgment and initiative when making decisions and/or recommendations.
• Ability to reliably communicate a variety of information including operational policies and procedures.
• Ability to learn and operate a variety of computer programs and office equipment at an advanced level and to train others when necessary.
• Ability to handle confidential information with sensitivity and tact.
• Ability to maintain effective working relationships with other employees and the public.
• Ability to be detail oriented and work with frequent interruptions.

Education and Experience

• High school diploma or equivalent; 2-4 years of college level coursework preferred,
• Six years of progressively responsible administrative support experience at the executive level
• Office management experience preferred
• May require relevant certification or higher education coursework as it pertains to the department/division
• Any equivalent combination of education, experience and training that provides the required knowledge, skills and abilities

Other

This class description describes the general nature of the work performed, representative duties as well as the typical qualifications needed for acceptable performance. It is not intended to be a complete list of all responsibilities, duties, and skills required of the job.

Please review the Department Administrative Coordinator – Non-Represented job description for more information about the knowledge, skills, abilities, working conditions, and physical requirements.

Selection Process

• All candidates will be invited to take Public Safety Testing’s Personal History Questionnaire (PHQ), which is pass/fail.
• Top candidates who meet minimum qualifications will be invited to an initial virtual screening interview with the Chief of Police.
• Selected candidates who have passed both the PHQ and initial screening will be invited to an in-person oral interview panel (passing score 70%).
• Top candidates from the panel will be invited for a final Chief’s interview before selection.

Background Investigation

Polygraph, psychological exam, drug screening, medical exam and extensive on-site background investigation will also be required of selected candidates being considered for hire.

Automatic Disqualifiers

• Lied during any stage of the hiring process.
• Falsified his or her personal history questionnaire or application or failed to disclose pertinent information.
• Been convicted of a felony (or pled nolo contendere to a felony charge) or any offense that would be a felony if committed in Washington State or has been incarcerated for any crime.
• Sold marijuana, narcotics or dangerous drugs.
• All illegal and/or recreational drug use will be closely scrutinized on a casebycase basis.
• Had a pattern of abusing prescription medication.
• Been dishonorably discharged from the United States armed forces.
• Received more than two moving traffic violations within the preceding 3 years; or reckless driving violation within the preceding 5 years; or driving while license suspended within the preceding 5 years; or driving while intoxicated within the preceding five years.
• Been involved in more than one motor vehicle accident within the preceding 3 years for which the applicant received a traffic or criminal citation and was convicted, forfeited bail, or entered a plea of "guilty" or "nolo contendere.".
• Been previously employed as a law enforcement agent and since has committed or violated federal, state or city laws pertaining to criminal activity.
• Committed any serious violation of Federal, State, City or County laws.
• Been convicted of any crime under a domestic violence statute.
• Unlawful sexual misconduct.
• Commission of a felony.

Discretionary Disqualifiers

• Alcohol or substance misuse and/or abuse.
• Excessive traffic violations.
• A demonstrated unwillingness to honor fiscal contracts or just debts.
• Any other conduct or pattern of conduct that would tend to disrupt, diminish, or otherwise jeopardize public trust in the law enforcement profession.
• An inability to perform the essential functions of a Department Administrative Coordinator

Our employees earn competitive wages and enjoy an exceptional benefits package that includes:

• MEDICAL INSURANCE - Choice of two plans for employees and their eligible dependents: Premera or Kaiser Permanente.All employee healthcare premiums paid for by the City of Redmond.
• PRESCRIPTION DRUG INSURANCE - Included with each medical plan
• DENTAL INSURANCE - For employees and their eligible dependents
• VISION INSURANCE - For employees and their eligible dependents
• OTHER INSURANCE - Life, accidental death & dismemberment insurance, short and long-term disability, optional employee-paid voluntary life insurance
• FLEXIBLE SPENDING ACCOUNTS - For tax savings on healthcare and dependent care expenses
• PAID VACATION & HOLIDAYS – with (13) paid holidays per year
• EMPLOYEE ASSISTANCE PROGRAM (EAP)
• RETIREMENT PLANS - Department of Retirement Systems (DRS) plus additional options that include: Municipal Employees Benefit Trust (Social Security replacement plan) and MetLife 457 Plan
• Annual COLA adjustments
• Annual merit increases of up to 5%

To learn about benefits at the City of Redmond, please visit C2MB (ajg.com)