Police Communications Operator

UM29 Salisbury University (SU); United States; On-site; USD 38,000 - 47,000; Full time

Job summary

Salisbury University’s University Police-Communications unit seeks a Police Communications Operator to operate emergency phones and dispatch officers via two-way radios, monitor alarm and CCTV systems, and maintain logs.

The role requires a high school diploma or GED, clerical experience, basic computer skills and strong written and oral communication, with ability to prioritize and relay information clearly.

Qualifications

• High school diploma or GED
• At least 2 years clerical or related experience
• Basic computer and keyboarding skills
• Effective oral and written communication
• Ability to prioritize, summarize and relay information and follow instructions

Responsibilities

• Operate emergency telephones and dispatch calls to police via two-way radios
• Monitor alarm systems and CCTV
• Maintain radio, key and alarm logs by entering data into a records management system
• Follow instructions and relay information accurately and clearly

Skills

Clerical experience

Effective communication

Multitasking

Data entry

Education

High school diploma or GED

Tools

Meters/NCIC certification

NCIC certification

Job description

Job Posting: JR102231 Police Communications Operator (Open Date: 10/01/2026) Department: University Police-Communications, JM Position Type: Non-Regular Fixed Term (Fixed Term) Open Date: 10-01-2026 Close Date:

Job Summary

Operates emergency telephones and dispatches calls to police officers via two-way radios. Monitors alarm and security systems and closed-circuit TV. Maintains radio, key and alarm logs: records call by entering data into an automated records management system

Authority and Accountability

Supervisor – Tammy Palmer

Required / Minimum Qualifications

• High school diploma or G.E.D., 2 years clerical or other related experience, basic computer and keyboarding skills, effective communication skills both orally and written, capability to prioritize, summarize and relay information orally and in writing; to follow oral and written instructions; to write legibly; to monitor multiple radio frequencies.

Preferred Qualifications

• Police/emergency communications experience, Meters/NCIC certification

Additional Job Information

The position is a Contingent II, full-time, non-exempt position.

Salisbury University (SU) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. SU is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.

Salisbury University sets success in motion. A member of the University System of Maryland, SU is a regionally accredited four-year comprehensive institution offering 63 distinct graduate and undergraduate programs. The beautiful 200-acre campus is a warm and friendly environment for faculty, staff and students. SU is located on Maryland’s Eastern Shore, close Atlantic beaches and a few hours from major metropolitan cities.