Police Communications Operator

UM26 Frostburg State University (FSU); United States; On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Tuition remission

Job summary

Frostburg State University (FSU) seeks a full-time, non-exempt Police Communications Operator to monitor emergency calls, dispatch officers and relay critical information. The role requires rotating shifts, weekends and holidays, with a starting hourly rate of $21.75 and a comprehensive benefits package through the University System of Maryland.

The successful candidate will operate emergency telecommunications equipment, perform data inputs for checks, and maintain calm, accurate communication

Qualifications

• High School Diploma or GED.
• Two years of clerical or related experience.
• Emergency communications experience is a plus.

Responsibilities

• Operate emergency telephone, two-way radios, telecommunications and computer terminal equipment.
• Answers and monitors emergency telephone calls and radio communications.
• Dispatches officers, notifies and records information from related police services, public and campus entities.
• Notify command, supervisory and administrative personnel about incidents.
• Inputs data into computers related to want checks and driver’s license checks.

Skills

Keyboarding

Typing

Emergency communications

Procedures

Oral and written communication

Calm under pressure

Information summarization

Follow instructions

Legible handwriting

Multifrequency monitoring

Education

High School Diploma or GED

Job description

Job Posting

Job Posting: JR102236 Police Communications Operator (Open) Department: FSU University Police, Police Commun Oper. Lead | PM Position Type: Regular Open Date: 10-12-2026 Close Date: $21.75/hour

Job Description

Frostburg State University (FSU), University Police, is accepting applications for a full-time, non-exempt Police Communications Operator, hourly rate of $21.75/hour. Position includes the robust University System of Maryland benefits package, which is comprised of annual, personal, and sick leave, holidays, tuition remission, health, dental, vision, and life insurance, and retirement plans. This position is a floating schedule position that is required to work rotating shifts, weekends, and holidays.

Responsibilities

• This position operates emergency telephone, two-way radios, telecommunications and computer terminal equipment.
• Answers and monitors emergency telephone calls and radio communications.
• Dispatches officers, notifies and records information from related police services, public and campus entities.
• Also responsible for notifying command, supervisory and administrative personnel about incidents.
• Inputs data into computers related to want checks and driver’s license checks.

Minimum Qualifications

• High School Diploma or GED
• Two years of clerical or other related experience

Knowledge/Skills/Abilities

• Skill in the use of keyboards and office equipment.
• Ability to type accurately;
• to learn emergency communications work;
• to learn applicable procedures and regulations;
• to communicate effectively both orally and in writing;
• to react calmly, quickly, and decisively in emergency situations;
• to obtain, summarize and relay information orally and in writing;
• to follow oral and written instructions;
• to write legibly;
• to monitor multiple radio frequencies.

Other

Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

About the University

A member institution of the University System of Maryland, Frostburg State University is a public, comprehensive, largely residential regional university offering programs in the sciences, education, business, the arts and humanities at both the undergraduate and graduate levels. FSU prides itself on being a dynamic, learning-centered institution that emphasizes teaching with opportunities for professional development and research. More than 4,000 students enroll yearly.

About the Area

FSU is located on a scenic 260-acre campus in the mountains of Western Maryland, a region rich in history, quaint shopping areas and eclectic cafes and food choices. The Western Maryland region is considered a four-season outdoor hub of recreational experiences offering activities such as hiking, mountain biking, water sports, snow skiing/boarding, golfing, climbing, etc.

Frostburg offers a family-friendly college town feel with easy access to major cities like Pittsburgh, Washington, DC, and Baltimore.

If you are looking for insightful colleagues, energetic students, and a great place to work and call home in a region with unlimited adventure seeking opportunities, FSU is for you!

This position is open until filled.

Additional Job Information

FSU is proud to be a diverse and inclusive multicultural university. Frostburg State University welcomes and encourages women, veterans and minorities to apply and seeks to recruit and retain a diverse workforce. FSU is an Equal Opportunity Employer. Appropriate auxiliary aids and services for qualified individuals with disability will be provided upon request. Please notify us in advance.

Duplicate Information

WWW.FROSTBURG.EDU A member institution of the University System of Maryland, Frostburg State University is a public, comprehensive, largely residential regional university offering programs in the sciences, education, business, the arts and humanities at both the undergraduate and graduate levels. FSU prides itself on being a dynamic, learning-centered institution that emphasizes teaching with opportunities for professional development and research. More than 4,000 students enroll yearly. FSU is located on a scenic 260-acre campus in the mountains of Western Maryland, a region rich in history, quaint shopping areas and eclectic cafes and food choices. The Western Maryland region is a four-season outdoor hub of recreational experiences offering activities such as hiking, mountain biking, water sports, snow skiing/boarding, golfing, climbing, etc. Frostburg offers a family-friendly college town feel with easy access to major cities like Pittsburgh, Washington, DC, and Baltimore. Some of our operations are also housed out of our satellite campus in Hagerstown, MD. If you are looking for insightful colleagues, energetic students, and a great place to work and call home in a region with unlimited adventure seeking opportunities, FSU is for you!