Police Communications Operator

Commonwealth Of Pennsylvania; Dawson (PA); On-site; USD 50,000 - 75,000; Full time

Job summary

The Commonwealth Of Pennsylvania is hiring a Police Communications Operator for the PA State Police in Beaver County. You will receive, transmit, and coordinate public safety information to support operations and assist Troopers during emergencies and routine incidents.

Responsibilities include handling calls from the public and 911, coordinating with fire, ambulance, and police agencies, maintaining records in CLEAN, JNET, and PFAD, and monitoring Troopers on active incidents.

Qualifications

• Two years of experience using two-way radio, multi-line telephone, or computer aided dispatch systems.
• Two years of experience using computer systems for entering, updating, and retrieving information.
• Completion of 60 college credits or an equivalent combination of experience and training.

Responsibilities

• Call Handling: Answer calls from the public and 911 operators and gather details to determine needed responses.
• Incident Coordination: Relay information to Troopers and contact agencies such as fire, ambulance, or municipal police for assistance.
• Record Management: Access and maintain records using CLEAN, JNET, and PFAD.
• Trooper Monitoring: Track Trooper locations, share updates on active incidents, and use maps to interpret location data.
• Public Assistance: Provide information to visitors and respond to administrative inquiries about department operations.
• Training Support: Participate in safety communications training and assist new operators with learning procedures.

Skills

Two-way radio experience

Multi-line telephone experience

Computer aided dispatch systems

Education

60 college credits

Tools

CLEAN

JNET

PFAD

Job description

Salary

$49,948.00 - $75,298.00 Annually

Location

Beaver County, PA

Job Type

Non-Civil Service Permanent Full-time

Job Number

N-2026-57814

Department

Pennsylvania State Police

Division

SP Stf Srvs Unt Beaver

Opening Date

09/03/2026

Closing Date

9/12/2026 11:59 PM Eastern

Job Code

73020

Position Number

Multiple positions may be filled from this posting.

Union

AFSCME

Bargaining Unit

A1

Pay Group

ST05

Bureau / Division Code

00201441

Bureau / Division

Troop D, Beaver

Worksite Address

3800 Dutch Ridge Road

City

Beaver, Pennsylvania

Zip Code

15009

Contact Name

PSP Human Resource Civilian Placement

Contact Email

[e-mail]

The Position

As a Police Communications Operator for the PA State Police, you join a mission that protects communities every day. This role places you at the center of incoming information that helps guide Troopers during emergencies and daily operations. You will play a vital part in keeping people safe and ensuring accurate communication. The PA State Police encourages you to apply your focus and commitment in this meaningful position.

Description of Work

This role centers on receiving, transmitting, and coordinating public safety information that supports PA State Police operations. As a Police Communications Operator, you will perform the following duties:

• Call Handling: Answer calls from the public and 911 operators and gather details to determine needed responses
• Incident Coordination: Relay information to Troopers and contact agencies such as fire, ambulance, or municipal police for assistance
• Record Management: Access and maintain records using systems such as CLEAN, JNET, and PFAD
• Trooper Monitoring: Track Trooper locations, share updates on active incidents, and use maps to interpret location data
• Public Assistance: Provide information to visitors and respond to administrative inquiries about department operations
• Training Support: Participate in safety communications training and assist new operators with learning procedures

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information

• Full-time employment, 40 hours per week
• Work schedule consists of rotating shifts, including weekends and holidays.
• Telework: You will not have the option to telework in this position.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Required Experience, Training & Eligibility

Qualifications

Minimum Experience and Training Requirements:

• Two years of experience using two-way radio, multi-line telephone, or computer aided dispatch systems; or
• Two years of experience using computer systems for entering, updating, and retrieving information; or
• Completion of 60 college credits; or
• An equivalent combination of experience and training.

Special Requirements

• You must possess a clear, firm voice and no major speech, hearing, or visual impairments that would interfere with understanding verbal communication, being understood, or using electronic communications equipment and visual display equipment.
• You must obtain an active Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials within the probationary period and maintain the same for the duration of employment in this job.
• You must obtain active Commonwealth Law Enforcement Assistance Network (CLEAN) and Pennsylvania Justice Network (JNET) certifications issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job.

Additional Requirement

• You must be able to perform essential job functions.

Legal Requirements

• This job title has been identified as performing critical duties. Prior to placement in this job title, the selected candidate regardless of their current job, must submit a Report of Medications for screening by the State Police Medical Officer.
• You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

Veterans

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.