Police Communications Dispatcher – Rapid Response & Support

Regional 911 Intake Solutions; Wagon Mound (NM); On-site; USD 42,000 - 60,000; Full time

Job summary

Regional 911 Intake Solutions in Wagon Mound, NM seeks Police Dispatcher opportunities. Dispatchers receive emergency and nonemergency calls, document incident locations, and assign calls to officers to ensure rapid response.

The role may involve night shifts, weekends, and overtime as needed, with a focus on accurate information and calm communication. A high school diploma or equivalent is commonly required, and access to sensitive systems may follow training.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Typing, listening, multitasking, or dispatch aptitude assessments may be required.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Wagon Mound, NM seeks Police Dispatcher opportunities. Dispatchers receive emergency and nonemergency calls, document incident locations, and assign calls to officers to ensure rapid response.

The role may involve night shifts, weekends, and overtime as needed, with a focus on accurate information and calm communication. A high school diploma or equivalent is commonly required, and access to sensitive systems may follow training.