Police Clerk I

City of San Bruno; San Bruno (CA); On-site; USD 70,000 - 86,000; Full time

Job summary

The City of San Bruno seeks a Police Clerk I to support the Police Department with confidential records, data entry and public assistance. The role involves handling crime-related documents, updating files, and processing permits and Live Scan fingerprinting as part of routine operations.

Ideal candidates will have a high school diploma, 1+ year public-facing experience, and the ability to pass a thorough background check. A California Class C license is required at hire.

Qualifications

• High school diploma or equivalent.
• Experience with public interaction and customer service.
• Able to pass extensive background investigation.
• CA Class C driver’s license required at hire.

Responsibilities

• Maintain and process police records and data.
• Assist the public and department staff.
• Enter data in CAD/RMS systems and other software.
• Prepare reports for court and District Attorney.

Skills

Data entry

Customer service

Proofreading

Records management

Education

High school diploma or equivalent

Tools

CAD

RMS

Job description

The City of San Bruno is seeking a dedicated professional to join our Police Department as a Police Clerk I. This position supports department operations by maintaining and processing police records, entering data, assisting the public, and providing administrative support.

Our work is guided by Heart, Integrity, Collaboration and Resilience. We value strong community relationships, teamwork and thoughtful solutions that improve our service. We are looking for someone who brings these values to everyday interactions with the public and coworkers.

Examples of Essential Duties and Responsibilities

• Maintain a high level of confidentiality.
• Receive business calls by phone and in person; enter data using the computer-aided dispatch (CAD) and records management (RMS) systems; and use other software to process information and records.
• Review and process correspondence, reports, forms, and confidential documents from drafts, notes, or brief instructions; proofread materials for accuracy, completeness, and compliance with department regulations.
• Maintain and update computerized records, files, and logs, including criminal history information, crime reports, warrants, subpoenas, citations, fingerprint cards, sex offender information, and related police information.
• Disseminate information to department staff, outside law enforcement agencies, the public, and other employees according to established guidelines.
• Prepare reports for submission to the court and District Attorney.
• Process applicants for City permits and licenses, including cardroom dealer, massage, and solicitor permits, and conduct Live Scan fingerprinting.
• Process registrants as required by statute.
• Receive and process incoming mail; route court mail, subpoenas, warrants, and District Attorney requests to appropriate staff; and process outgoing mail.
• Perform related duties and responsibilities as assigned.

Police Clerk I Qualifications and Abilities

In addition to possessing a high school diploma or equivalent and at least one year of experience involving public interaction and customer service, candidates must also be able to successfully pass an extensive background investigation. A valid California Class C driver's license is required at the time of hire and must be maintained throughout employment. The ideal candidate will possess:

• Strong technical skills in modern administrative and office support functions, including digital document creation and editing, data entry and verification, electronic filing and records management, proofreading, scheduling, productivity software, cloud-based platforms, and related administrative tasks.
• A customer-focused approach that prioritizes internal and external customer perspectives and aligns service practices with customer and organizational needs.
• Strong attention to detail and accuracy in reviewing tasks, processes, and work products.
• Sound analytical and decision-making skills based on relevant information, clear criteria, and timely action.
• Strong interpersonal awareness, self-management, and ability to build trust.
• Initiative in achieving work goals.
• Composure and consistent performance under pressure, conflict, or ambiguity.
• Ability to type at a net speed of 45 words per minute.

This recruitment is being conducted to establish an eligibility list for an anticipated Police Clerk I vacancy and may be used to fill future full time vacancies that occur while the list remains active.

Excellent Benefits

The annual salary range for Police Clerk I, which is a represented position, is currently $70,018 to $85,921. The City is proud to offer a competitive total compensation package with the following highlights:

• CalPERS retirement formula of 2.7% at age 55 for classic members or 2% at age 62 for new members.
• Annual accruals of 10-23 vacation days based on years of service, 14.5 holidays, and 12 sick days.
• Bilingual incentive pay of up to 2.5%.
• Medical, dental, and vision benefits with an employee contribution.
• Life insurance equal to one year's annual salary at no cost to the employee.
• Long-term disability insurance at no cost to the employee.
• Home loan assistance program.
• Section 125 flexible benefit plan.
• Tuition reimbursement.

For a listing of employee benefits, please see the Police column in our benefits summary linked here.

Appointment to this position is contingent upon successfully completing an extensive Police Department background investigation, including fingerprinting and a review of criminal history, employment history and references.

Reasonable Accommodations

The City of San Bruno is an Equal Opportunity Employer (EOE) and provides equal employment opportunities without regard to race, color, ancestry, religion, creed, age, physical or mental disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state, or local laws in its employment actions, decisions, policies, and practices.

The City of San Bruno Human Resources Department will make reasonable efforts in the selection process to accommodate disabled applicants. Individuals with disabilities who would like to request an accommodation in the process must inform the Human Resources Department by the final filing date by emailing [e-mail].