Police Aide: Public Safety Admin & Community Outreach

City of Phoenix; Phoenix (AZ); On-site; USD 22,000 - 31,000; Full time

Job summary

City of Phoenix is seeking a Police Aide at the Cactus Park Precinct to support frontline operations, greet visitors, handle phones, log data, and direct inquiries to the right staff. The role requires multitasking, independent work, and reliable performance across 1st and 2nd shifts at 12220 N. 39th Avenue.

Ideal candidates will have knowledge of CAD and SAP, plus prior customer service experience. The position includes administrative duties and data entry within a police database, with a

Qualifications

• Demonstrated ability to perform routine clerical work.
• Six months of public contact or customer assistance experience.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record.
• The City job description can be found here.
• Positions in the Police Department must meet the background standards appropriate to non-sworn positions.

Responsibilities

• Assisting both internal and external customers, answering phones, and directing inquiries to the appropriate personnel.
• Assist staff with the Key Watcher system, manage supply requests, log and disperse subpoenas, distribute mail, and enter data into the police database.
• Perform various administrative duties as needed.

Skills

CAD

SAP

Job description

City of Phoenix is seeking a Police Aide at the Cactus Park Precinct to support frontline operations, greet visitors, handle phones, log data, and direct inquiries to the right staff. The role requires multitasking, independent work, and reliable performance across 1st and 2nd shifts at 12220 N. 39th Avenue.

Ideal candidates will have knowledge of CAD and SAP, plus prior customer service experience. The position includes administrative duties and data entry within a police database, with a