POLICE ADMINISTRATIVE CLERK

City of Chicago; Chicago (IL); On-site; USD 47,000 - 57,000; Full time

Job summary

City of Chicago is seeking a Police Administrative Clerk for the Chicago Police Department. The role involves administrative support, public-facing customer service, and processing police-related documents in a clerical capacity.

Position includes various duties from filing and record keeping to data entry and coordination with internal police units. Minimum qualifications emphasize clerical experience, education options, and preference for law enforcement exposure.

Qualifications

• Two years of clerical work experience required.
• Diploma/certificate in Office Administration with one year clerical experience acceptable.
• Associate degree with one year clerical experience acceptable.

Responsibilities

• Provide administrative support to a District Station supervisor and police district watch operations.
• Offer customer service to the public via phone and front desk, respond to inquiries, and refer as needed.
• Initiate police written reports from citizens and handle incoming calls from officers.

Skills

Clerical experience

Customer service

Microsoft Office

Education

Diploma/certificate in Office Administration

Associate degree or higher

Tools

Microsoft Office

Job description

POLICE ADMINISTRATIVE CLERK

Job Number: 420019

Description

Police Administrative Clerk

Chicago Police Department

Number of Vacancies

10 (Additional vacancies possible pending budget approval)

Salary

$51,936.00

Bid Restrictions

This position is open to current AFSCME BIDDERS AND the PUBLIC. Only current City employees covered under the City's Collective Bargaining Agreement with American Federation of State, County, and Municipal Employees Union - AFSCME (BARGAINING UNITS 1, 3, 4, & 5) are considered BIDDERS and eligible to bid. Qualified BIDDERS who properly submit a bid application will receive preference over any non-bidders.

Responsibilities

• Under supervision, performs administrative work in support of a District Station supervisor and/or an assigned police district watch operation, and performs related duties as required.
• Provides customer service to the public via the telephone or through front desk interaction responding to inquiries and providing referral services
• Initiates police written reports from citizens
• Receives incoming telephone and voice radio calls from officers in the field requesting information
• Performs record and warrant checks, logs and processes served warrants, and verifies warrant status with outside agencies
• Scans and copies arrest records for distribution to different divisions and determines whether a copy may be released to the press; processes new fingerprint cards
• Checks various law enforcement databases for verification of information including (i.e., license plates, arrestee data, names, and case reports)
• Distributes and collects hand radios, Tasers, and keys to Police vehicles
• Processes and distributes incoming crime, traffic reports and transmittal records
• Assists the public in filling out reports and applications, and collects monies for warrants and permits
• Provides outside agencies with crime and arrest reports after determining that the information may be released
• Performs a wide variety of routine clerical work including filing, billing, checking, and recording information on records
• Maintains a variety of statistical records; compiles and tabulates statistical data, and prepares simple statistical reports
• Performs record keeping for various funds and expenditures
• Maintains personnel and payroll records of departmental personnel; processes a variety of forms to initiate changes in records
• Maintains inventory records of recovery evidence and detainee property, processes storage and retention schedules, and resolves record keeping errors
• Orders office supplies and submits expense claims
• Prepares letters, memorandums, financial reports, and other materials from oral direction, rough draft, copy, notes or transcribing machine recordings
• Sorts and files documents and records maintaining alphabetical, index, and cross reference files
• Receives, sorts, and distributes incoming and outgoing correspondence
• Schedules appointments and various meetings
• Issues, receives, types, and processes various applications, permits, and other forms
• Assists in the training of new personnel

Additional duties may be required for this position.

Location

Police districts 001, 005, 009, 016, 017, 019, & 024

This list is subject to change based on the exercise of current Police Administrative Clerks' transfer rights in accordance with the AFSCME CBA.

Shifts

1st, 2nd, or 3rd

Hours

Various (9:00 PM-5:00 AM, 5:00 AM-1PM, or 1:00 PM-9:00 PM)

Days Off

Rotating Days Off (May require weekend and holiday work.)

Qualifications

Minimum Qualifications

Two (2) years of clerical work experience

Should the above criteria not be fulfilled, the following options are acceptable:

• A diploma or a certificate of completion from a vocational or business education program in Office Administration or a directly related field, plus one (1) year of clerical work experience
• Graduation from an accredited college or university with an Associate's degree or higher, plus one (1) year of clerical work experience

Preference will be given to candidates possessing the following:

• Previous experience in law enforcement separated from service in good standing
• Previous civilian experience in law enforcement
• Previous experience with customer service via telephone or in person
• Previous experience with Microsoft Office software

Selection Requirements

This position requires applicants to successfully pass a skills assessment test and complete an interview. Test results will be sent out by the Department of Human Resources after test results have been analyzed and compiled. The candidates that receive a passing score on the skills assessment test will be invited to interview for the position. Candidate(s) receiving a passing score on the test and possessing the qualifications best suited to fulfill the responsibilities of the position, based on the interview, will be selected in seniority/lottery order.

Additional Notes

NOTE: To be considered for this position you must provide information about your educational background and your work experience. You must include job titles, dates of employment, and specific job duties. (If you are a current City employee, Acting Up cannot be considered.) If you fail to provide this information at the time you submit your application, it will be incomplete, and you will not be considered for this position. There are three ways to provide the information: 1) you may attach a resume; 2) you may paste a resume; or 3) you can complete the online resume fields.

NOTE: You must provide your transcripts or diploma, professional license, or training certificates at time of processing, if applicable. You must also provide your valid U.S. driver's license at time of processing.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago is an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer.

The City of Chicago is committed to providing fair chance hiring and welcomes applicants with past convictions, recognizing the value of a diverse workforce and the potential for growth and positive change.

City of Chicago

Brandon Johnson, Mayor

Application Deadline

Please note, all positions with the City of Chicago close promptly at 11:59pm C.D.T. Applications for this position will be accepted from September 19, 2026, until 11:59p.m. C.D.T. on October 03, 2026. No exceptions will be made.

Job Posting

Sep 19, 2026, 5:00:00 AM

Closing Date: Oct 4, 2026, 4:59:00 AM

BU: 01 | Salary: $51,936 | Pay Basis: Yearly