Poker ChipRunner Cashier

Ultipro; Chandler (AZ); On-site; USD 21,000 - 28,000; Full time

Job summary

Ultipro in Chandler, AZ is seeking a Casino Guest Services Associate responsible for delivering exceptional guest experiences and seamless table game operations. The role includes sign-ups, chip handling, cashier duties, and promoting available seats to maximize participation.

The position requires a high school diploma or equivalent, strong communication, multitasking abilities, and a professional demeanor. Pay is $17 per hour plus tips, with a closing date of October 7, 2026, at 4:00 PM.

Qualifications

• Guest service skills required; ability to multitask and maintain professionalism.
• Knowledge of casino cashier procedures preferred.
• Excellent interpersonal and communication skills.

Responsibilities

• Provide guest service to internal and external guests.
• Promote table games and seat guests.
• Run chips, handle cashier duties, and verify cash/chips.
• Communicate promotions and events to guests.
• Answer phones, take messages, and relay to staff.

Skills

Guest service excellence

Multitasking

Professional communication

Attention to detail

Education

High School Diploma or equivalent

Job description

Description

Closing Date: October 7, 2026 at 4:00 PM

Pay Rate: $17.00 per hour plus tips

DUTIES AND RESPONSIBILITIES

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Identifies, establishes and inspires guests to sign up and participate in table games.
• Efficiently runs chips for both guests and dealers.
• Calls guests to the poker room in a professional and friendly manner.
• Runs the board, making interest checks and call downs to start new games.
• Seats new guests at games of their choice by properly managing guest lists.
• Advertises available seats in the poker room in an effort to increase player participation.
• Ability to acknowledge guests during busy times to ensure they will be handled quickly and in a professional manner, which includes initial greetings, eye contact, and positive attitude.
• Ability to effectively and professionally answer telephones, take messages and pages and deliver them to guests and team members in an efficient and professional manner.
• Must maintain a working knowledge of all promotional events and be able to communicate them to guests.
• CASHIER DUTIES
  • Verifies cash/chips at the completion of counts (Poker tables, tips).
  • Prepares and verifies all tip tax deposits if necessary.
  • Performs cash strap 100 bill quantities verifications and countdowns at beginning of work shift and during work shift when necessary.
  • Performs accurate data input and error corrections into computer logs.
  • Safeguards casino bankroll and maintains an accurate accountability of all funds in the cashier drawer.
  • Verifies documents and paperwork to ensure it is completed correctly.
  • Receive and/or disperse tournament entry fees.
  • Maintains basic to intermediate knowledge in identifying counterfeit currency and fake identification.
  • Safeguards all casino assets in accordance with established policies and procedures.

EDUCATION and/or EXPERIENCE

• High School Diploma or equivalent preferred.
• Ability to perform the GILA WAY which is as follows;

Greet our guest

Interact positively with our guest

Listen actively to our guest

• Must possess excellent guest service skills, be a self-starter with the ability to multitask, follow up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both verbally and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities, such as the following.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.