Poker Cashier - Temporary

Landry's, LLC.; Las Vegas (NV); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Tips

Job summary

Landry's, LLC. is seeking a personable guest-focused team member for our Las Vegas poker room. You will greet guests, manage seating, and handle chip exchanges while upholding brand standards and card-control policies.

In this fast-paced environment you will balance the bank, assist with information, and coordinate with floor managers. Nevada Gaming Registration and 21+ age are required; HS diploma is preferred. This tipped position offers earning potential through tips.

Qualifications

• Must maintain professional demeanor and communicate well with the public.
• Excellent oral and written communication skills.
• Ability to use good judgment in intense situations.
• Proficient in math; addition, subtraction, multiplication, division.
• Strong cash handling and counting skills.
• Excellent interpersonal and team-building skills.
• Ability to work flexible schedules, including nights, weekends and holidays.
• Deliver service that encourages guest return and a positive experience.
• Develop knowledge of computer systems used by the company.

Responsibilities

• Redeems and sells chips to patrons.
• Know types of games in process and seating situations.
• Coordinate Poker Room seating and notify players of availability.
• Make PA announcements with important information.
• Maintain card control policy: match, replace cards and liaise with surveillance.
• Notify supervisor about breaking or starting games.
• Exchange smaller denomination chips for larger ones.
• Sell chips to runners and floor personnel per guidelines.
• Balance bank at end of shift.
• Establish new accounts following Title 31 guidelines.
• Document all transactions with company assets.
• Assist patrons with general information.
• Complete MTL logs accurately.
• Performs other duties as assigned.

Skills

Customer service

Cash handling

Communication

Mathematical skills

Teamwork

Detail oriented

English fluency

Professional demeanor

Policy literacy

Flexibility

Gaming regs

Regulatory compliance

Education

High School Diploma or GED

Job description

Overview

Greet and welcome guests, establish rapport, and provide excellent customer service consistent with the property’s core service standards and brand attributes. Assist in all areas of the poker room and perform table fills. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. - Kindness, Engagement, Empathy and Positivity).

Responsibilities

• Redeems and sells chips to patrons.
• Must be aware of all types of games in process and seating situations.
• Coordinates Poker Room seating by greeting guests, collecting cell phone numbers to notify players of availability of requested games, recording appropriate information on poker board, and notifying Floor Managers of table changes and seat lock-ups.
• Making P.A. announcements with important information.
• Maintains the integrity of card control policy by properly suiting cards, checking for defects, matching cards,replacing cards as needed, and contacting surveillance and the casino cage as directed.
• Keeps supervisor informed of situations regarding breaking or starting games.
• Exchanges smaller denomination chips for larger denomination.
• Sells chips to Poker Runners and Floor Personnel following departmental guidelines.
• Balances bank at end of shift.
• Establishes new accounts following Title 31 guidelines.
• Secures and documents all recordable transactions made with company assets.
• Assists patrons with general information upon request.
• Completes MTL logs accurately.
• Perform other job-related duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Must have a professional demeanor and be able to communicate well with the public.
• Excellent oral and written communication skills.
• Must have ability to use good judgment in intense situations.
• Must be proficient in math; addition, subtraction, multiplication, division.
• Strong cash handling and counting skills.
• Excellent interpersonal and team building skills.
• Ability to work flexible schedules, including nights, weekends and holidays.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive and memorable experience.
• Ability to develop knowledge of computer systems, both company and vendor provided, to a proficient level.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional demeanor.
• Must be able to work in a very fast paced environment while adhering to strict guidelines and controls.
• Must be detail oriented.
• Must be able to obtain a Nevada Gaming Registration.
• Minimum age requirement is 21.
• High School Diploma or GED preferred.
• Three (3) to six (6) months minimum related experience in money handling and cashiering.
• Ability to read and understand all policies and procedures.
• Must be able to communicate effectively with guests, employees, and members of management in English, specific to position duties and responsibilities.
• Must be able to complete standard forms and reports.

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Tipped Position

This position earns tips